PNG Jewellers - Pune - Laxmi Road - Gold — Local services in Pune

Pure gold.... Straight transaction.... Trust of many Punekars

Earlier I had given five rating...however I am changing it to 1 for a simple reason:

On Google map, they have not given a functional phone number which could be contacted in their working time.

They say they need this document that document from us. But they do not email copy of the bill to us which we can see any time...they also do not have my account where I can check all the gold I purchased in last fouty years....absolutely irritating from customer point of view.

For small reason, they expect us to come to their shop. For eg. I am not finding my receipt of 25 gm gold chain which I recently purchased...but there is no way to tell them email me the same...

I want to buy just one bhande of chandi which I can just gpay and arrange by dunzo...but such service is not possible as there is no phone contact available..

I am slowly and gradually moving to other brand as they are not ready to understand their customers for...

PNG is becoming third class company now. I believe in their products but my recent experience was very pathetic and worst. They suggested me a plan for Gold investment for 10 months and we have invested and payment was thru NEFT. After doing 3 installments, they have closed the account and shifted my money to different scheme without asking me. Also they refused to update my profile with a reason of 'their system is unable to update the contact number' this is such a pathetic software from PNG as he is earning so much money but do not provide quality service to customer. Also their Customer Service department is very shameless. Please do not go to them and give them business rather you can go another jewelers who can give your good service and respect customer. We do not buy potato or onion from him so all our concern should be nice resolved by their team. PNG kade khup paisa aala mhanun tyala aata jast maj...

Have a good spectrum to improve. They only speak with you very happily smiling wide when you are 1000% gonna buy gold. They treat you little less nicely when you are in a 1% of doubt and they treat you badly when you are in 50% doubt. This is only related to service, their gold is 100% best quality, but this doesn’t give them the right to change service according to how they judge customers. Another thing, the service quality is based on how much grams you are gonna buy. More the Grams, More Premium Service. If im buying something from you even a 0.5gram gold, this doesnt mean i should be treated badly, at end of the day im investing in your company right ? Earlier times were the best when PNG treated customers like god (value businessmen had for customers in old times) but with time its only decreasing and I feel bad. However frustating customers behave this doesnt mean that we face the...