Cream & Fudge — Local services in West Bengal

I'm posting this in case of an issue that I found here.

We have got to the ice cream shop to try. There was a person who came to us and asked to take an ice cream.

We've asked the person many times what's the price and that person was just referring -aap Khaiye na aap khaiye na.

We asked this many times and he didn't shared any information about it. For two people we've billed for 800 Rupees which weren't expecting for that little ice cream.

He added many things on the ice cream we didn't ask and after it due to we won't be embarrassed we didn't complaint for that guy.

For Cream & fudge your ice cream may be good but you should keep the staff front spoken who can confirm everything before selling it.

We were not expecting that much amount, you might say that this amount is not much but your person should have shared it to us then if we have agreed we would have taken it.

This is not professional in any areas as such and I'm adding the first review and will add the review to other social websites as well.

If your product is for that much amount people will take it but this is cheat.

I chose my words wisely before giving any reviews but I'll tag this on other social...

The stand is strategically placed for a decent footfall but team is incapable to handle weekend rush. Card machines do not work. Delayed service. I went with my partner for a Nutella waffle icecream sandwich with an extra scoop of choco crunch ice cream which they informed it will take 10-15 mins. We agreed to wait and payed at 7:47PM in advance, received the order at 8:18PM. More than 30 mins we had to wait only to receive a burnt and hard waffle sandwich which was hard to bite. On raising a query whether they got overcooked by mistake or not the present staff said that waffles are supposed to be hard. It felt like I am someone who has tasted waffle for the first time and dont really know the concept of waffles. They basically placed the waffle in the waffle maker and started serving other customers with shakes and icecream cones and cups and completely forget about it. When we went and asked for the waffle after waiting 20 mins from the time of ordering, they said it is getting ready and quickly went to switch off the waffle maker. Clear mismanagement in this front. Needs proper supervision. In one...

The manager/cashier did not inform me about the choice of cone but billed me for the most expensive variant of what I asked for. He gave me a dry fruit mixed cone, to which I am allergic, so I requested a change. Instead of taking back the cone and ice cream to exchange, he served me another one without my asking.

Nevertheless, we took it.

This is a very dishonest process. I was charged 583 for two scoops and cones. He also claimed that everything was sugar-free, which I now highly doubt. The chocolate was of the worst quality—half-cooked or burnt.

Please, please don't go here, especially because this cashier thinks he’s smart, but he’s not. Taking extra money isn't smart; it’s just looting.

Even if you're charging more, at least offer quality, which they are incapable of doing. If I could give a negative rating, I would, both for the taste and the...