Subway City Centre Mall — Restaurant in West Bengal

Very poor customer service. I had ordered 2 Sub sandwiches on Sunday 11th Dec at 5.49pm. I called at 6.40pm to check the status of my order. I was told that the rider had a flat tyre and it will take another 40 mins for the order to be delivered to DLF2 Ericson building. I called again after 5 mins to ask why would it take another 40 mins and why did they not call and inform if the order was delayed for more than 1 and a half hours. The 2nd caller told me that it wasn't the flat tyre but the swipe machine that is creating a problem and so orders are delayed, to which I got annoyed. When I asked why was I misinformed, he said I am happy to cancel the order.

The attendant was ready to cancel the order of a customer, but did not go the extra mile to make sure the customer experience was good....

Tried Roasted Chicken Sub as Sub of the Day on Thursday. Good part, this outlet had all of the bread options available unlike nearby Kaikhali outlet. Also service is good. Rs.190 all inclusive of gst.

I tried the Roasted Chicken Sub for the first time and it felt quite nice to me. Everything felt fresh as you expect from subway. I choose Parmesan Oregano bread, in sauces sweet onion, mint mayo & chipotle southwest and all veggis.

Subway is bit too expensive compared to other fast food chain in India, hence their most of the outlets are always empty and they don't keep all the their items. One trick to save money in any subway is to go and ask them to give Sub of the Day. It costs Rs.170 for Veg and Rs.190 for Non-Veg. If you choose anything else that costs...

Subway in CC2 on the backside row opens at around 11 in the morning. The offer variety of fills in two long slices of bread and charge you less for food and more for toppings, presentation, sauces and offcourse for their brand. Salads are good to look and eat. It is fancy these days to eat salads. Unfortunately all nonveg ingredients are frozen for long. You you get en the name of tuna is some scrambled fish and essence. One must try once. Yes...