Goodwill Chatan — Local services in Chatan

I have been a patron for two years and spent thousands of dollars at this store, so what happened today was shocking. It completely changed how I feel about Goodwill. Purchased both a screen cover and a phone case that were the wrong size, and opened the boxes back home just long enough to realize that they weren’t the right ones. Knowing that they have a policy to exchange incompatible parts, I asked to trade them for the right size and pay the difference. Both an employee and a store manager basically both told me to kick rocks, despite the fact that the products were completely new in their original packaging. I will not be shopping here ever again, however...

The prices are ridiculous. The staff does not know computers. Buy from Amazon, pay for next day shipping, and you'll still save money and time as opposed to buying from here. I built a computer using parts from this store and their non-existant refund policy is a joke. Their replace policy will cost you an extra 10%. Good luck finding decent peripherals here; most of it is 2-5 years old and the stuff that is current is marked up 35% from MSRP. If you want to get parts, look on-line and don't waste your time here. 64,800 for a monitor you can get for less than 50,000 is...

Go to place for decent priced pc-related items in Okinawa. Only 1 English-speaking staff, but everyone is friendly and will try and help if you don't speak Japanese. Only 4 stars because of their strict return policy. I misunderstood the English on it and wasn't able to return some big ticket items, although nothing was damaged per the policy.

Edit: Just an FYI, be expected to pay 1.5-2x what you'd pay in the States. Just bought a stealth gs77 in the States for 1300$. A weaker model was selling at goodwill for ¥280000 right...