Louis Vuitton Sapporo Marui Imai — Local services in Sapporo

Title: Exceptional Service and Beyond at LV Marui Imai Sapporo Store!

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I recently had the pleasure of visiting LV Marui Imai Sapporo Store on December 12, 2023, and I am compelled to share my outstanding experience, thanks to the exceptional service provided by Ms Aya Memoto San.

From the moment we walked in, Ms Aya greeted us with a warm smile that set the tone for an extraordinary shopping experience. She not only guided us through the store but took the time to understand our preferences, language preferences, and the specific items we were looking for. Her attention to detail and dedication to ensuring a seamless and enjoyable shopping experience were truly remarkable.

What stood out most was Ms Aya's expertise and genuine interest in our needs, leading to an additional purchase we hadn't initially planned—an exquisite Pochette Coussin. Her enthusiasm and commitment to customer satisfaction were evident throughout the entire process.

But it didn't stop there. Ms Aya went above and beyond by noticing the condition of my wife's LV cross bag and offering to clean it for her. This thoughtful gesture exemplifies her dedication to customer care, making our experience truly memorable.

Our positive encounter extended to the men's section, where I made additional purchases—a Keepall and a wallet—thanks to Ms Aya's professionalism and warm demeanor.

In conclusion, our visit to LV Marui Imai Sapporo Store was nothing short of exceptional, thanks to Ms Aya Memoto San. Her commitment to excellence and passion for providing outstanding customer service deserve high praise. If you're looking for a memorable shopping experience and exceptional service, I highly recommend seeking out Ms Aya Memoto San at LV Marui Imai Sapporo Store.

Thank you, Ms Aya, for making our visit...

I recently had an extremely disappointing shopping experience at the Louis Vuitton store. As avid shoppers who have visited numerous LV stores worldwide, it’s rare for us to encounter such an unpleasant salesperson.

The individual assisting us appeared to be an intern or new employee, a thin gentleman around 35-40 years old. Regrettably, he lacked the knowledge and finesse required to treat customers with the level of courtesy expected at Louis Vuitton. It felt as though he didn’t belong to the LV brand, resulting in a disheartening service encounter.

Our intention was to purchase a wallet to complement the LV bag we had bought in Tokyo. With a clear idea of what we wanted, we didn’t want to spend too much time in the store. However, upon entering, the salesperson made no effort to introduce us to any options and displayed a lack of professionalism throughout the interaction.

Following the purchase, I politely inquired about the availability of water. Astonishingly, he responded with a dismissive remark, stating that it was reserved for “exclusive” customers only. This response was both unwarranted and unexpected, as I was simply looking for refreshment after having a salty ramen earlier.

This incident may seem trivial, but it reflects a larger issue regarding the service provided. The lack of attentiveness and respect left a lasting impression. As a luxury brand, one would hope for a more polished and...

What a lovely louis vuitton store!! I went in to ask for a super limited piece, a Japan exclusive Vivienne mini pochette, which I know is always impossible to get. Failing that I wanted to get a travel book to remember my time in Japan! Super cheap, under 4000 yen! But the sales person was still very nice, patient, and took her time! She even wrapped it up in tissue and a box! Truly made my time there even though it was such a cheap item! Loved my experience! I've always loved LV. Love them even more now! 💖 Yes, I bought...