I was recommended to come to this Salon by a friend who came here to get her hair permanently straightened by the Japanese method. I was advised that the treatment, whilst cheaper than my normal salon, was good.
I could overlook the fact that the floors and mirrors were covered in hair, if it weren't for the fact that this treatment failed and my hair is now damaged and frizzy. I also had my scalp burnt by the GHDs several times. I tried to alert the hairdresser but she didn't notice that she was burning my scalp.
I also appreciate that while it is cheaper for this treatment, and I am not expecting 4 star treatment, I sat in the salon for over 3 hours with no offer of a drink, not even water.
I have not put my complaint in, until now because I definitely do not want to go back to have my hair corrected. I am now awaiting to go back to my first salon to get this...
Read moreBooked a hair package with colour and Japanese hair straightening post lockdown April . Was my first time getting risky with color I showed her a pic I wanted and it looked nothing like the color in the pic it was even better it was bright and funky! My students loved it. It’s been a couple months my purple has lightened into kinda a pink which is my fault I was not using the right shampoo for purple hair but I am still receiving compliments on my hair which is great even with regrowth and colour fade it still looks awesome! Will be back for another appointment when all is well!!...
Read moreHonestly the customer service here is amazing. I felt really inexperienced but thank you to the lady that did my hair she made me feel welcome with her pretty white smile. I was able to talk to her smoothly and she was just amazing. I would recommend this hairdressing salon because after you get your hair done , there are places to eat next door. That are very good . Im obsessed with my hair and the prices are very affordable. So thank you so much to smart hair limited . And all the...
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