Barilla Dumpling — Restaurant in Albert-Eden

If I could rate them as ZERO I would. Our first dish, which was just fried rice came just minutes after we're sat. (NOTE: This was on a plate, as in the servers know that we're dining in... more on this later). That's great and all but after 45 minutes we still haven't got anything else! We've ordered 5 dishes in total and we only got the fried rice! We've asked the servers TWICE about when we'll get the other dishes and he just kept asking us "What did you order" and never really gave a reply! At about 50minutes in one of the people in our group came to the counter to check on the other dishes. The lady said it'll be here in 2 minutes. Well 2 minutes became 10 minutes. And then a server gave us 2 takeaway containers of dumplings. We told her that we wanted to have the food IN the restaurant, and not takeaway. She opened one of the containers and took the other container away. 10 minutes later, we received our other orders all in takeaway boxes. We told the lady AGAIN that we didn't want them takeaway. SHE INSISTED THAT WE DID and she also got one of the servers and told him off in front of us. We told her it's okay, and we just opened the takeaway containers and ate at our table.

A little while later, we could hear all the staff gossiping about how we apparently asked for takeaways. They were all gossiping in Mandarin but unfortunately for them, one of the people in our group can understand them.

Very bad customer service. Not one of the staff apologised or said anything about the whole confusion. You shouldn't be blaming your customers for mistakes that your staff made.

Also, please don't talk about your customers in front of them. You never know if they can...

Barilla Dumpling on Dominion Road in Auckland is a hidden culinary gem that transports your taste buds on a delightful journey through the rich tapestry of Asian flavors. Nestled along the vibrant Dominion Road, this eatery captures the essence of traditional and contemporary Asian cuisine in every delectable bite.

Upon entering, the cozy and inviting ambiance sets the stage for a remarkable dining experience. The star of the show, undoubtedly, is the impressive array of dumplings that grace the menu. From the moment the first dumpling touches your palate, you're greeted with an explosion of flavors that are a testament to the culinary expertise of the chefs.

The dumplings, lovingly handcrafted with fresh and premium ingredients, cater to every palate. Whether you're a fan of classic pork and chive or seeking more adventurous fillings, Barilla Dumpling offers an enticing variety that leaves you craving for more.

The attentive staff adds a personal touch to your visit, ensuring your dining experience is nothing short of exceptional. Apart from the dumplings, the menu features an array of other Asian delicacies, each dish prepared with the same dedication to quality and taste.

Barilla Dumpling on Dominion Road is a haven for food enthusiasts seeking an unforgettable rendezvous with Asian cuisine. With its delectable offerings, cozy atmosphere, and attentive service, it stands as a true culinary gem that captures the heart and palate of Auckland's diverse...

On a Tuesday night it was desperately busy, always a good sign. We didn't make reservations but they seated four quickly, I didn't see anyone get turned way while we were there.

Jasmine tea served free as we were seated, it was delicate and delicious.

The menu is huge and everything I saw served looked delicious. Wish I got some of the fried beans, they were tempura battered and I suffered wistful envy as they floated past. The servings were also HUGE. 20 dumplings for $14 NZD was a large plate covered and heaped. We ordered 3 plates, beef/onion, beef/cashew, pork/cabbage. The beef was delicious but, in a bizarre twist of dinner theatre, the pork dumplings only landed on our table for a few seconds before they were whisked away and served to another table... No matter because 40 dumplings were plenty for 3 adults one 2-year-old. I maintain I could have finished the other 20 but that would have been a test of personal resilience and stomach elasticity rather than a pleasantly sated feeling. They accepted that we missed one plate from the order and once we explained the staff amended our bill down.

I don't accept the other reviews that the service was necessary "horrible"... They were run off their feet and focused on volume and efficiency. It's not a "silver service" establishment and doesn't pretend to be. It's a proper nosh-house.

Busy, chaotic, curt service, delicious,...