The Cheesecake Shop Sunnynook — Local services in Devonport-Takapuna

We had never come here before, but in looking for a simple cake for my wife's birthday to share with the family, I decided that surely we couldn't go wrong with a classic American Baked Cheesecake. I knew from the online pictures that it wouldn't be as tall as NY Style, but we were excited as it's been so long since we've had one like it. However, our excitement sadly petered out upon the first bite as the crust definitely seemed to be loaded with coconut flakes (from both the flavour and the feeling on your teeth) and the cake itself had almost a lemony taste to it? I didn't see these characteristics mentioned on the site so tbh we were all roundly disappointed with the flavour. I feel bad knocking this particular shop for it as I assume that they're merely following a corporate recipe, but now idk if we'll buy any in the future. For the other parts, the woman taking orders over the phone was really nice, they had heaps of bday candles to choose from, two chairs inside if you have to wait, but then the other man working seemed to let me pay before the other customer who had some items on the counter so I felt like I was getting eye daggers in my back for what...

Sunnynook Cheesecake shop

Definitely not a friendly staff , very poor service . Asked about the vegan cakes or eggless cake but staff told me that he don't know . I really wonder people working there and not knowing what they have or what they sell. Plus both staff doesn't seem to be care about their customers because they didn't answer me at the first instance that I need to ask 2 times . They just want customers to come and buy without asking any questions about what they sell.

I really love cheesecake from this shop but it seems like I need to go different location to buy the cakes.

Please train the...

Just had to post this feedback of the delicious Lemon Meringue Pie I bought from Sunnynook yesterday. It is just perfect with the right amount of tart lemon that makes you want to have another piece!! I had pondered for ages, as I was looking for something that could be cut into for rest breaks while we are renovating the kitchen. Something not dry like a biscuit but not too fussy like layered gateau. The lovely senior lady serving was very patient and helpful. Very pleased with my choice. The only trouble is that I might have to go back for another one as everyone declared it perfect and there is...