I second the last negative reviews... We have dealt with this company before but the communication is very very poor - worth a zero rating!
There was an issue with door hardware and they simply stopped replying to emails. They initially had promised to fix it but just simply did not follow up on this despite several email reminders.
Will definitely not recommend this company to anyone!!! Once you pay the money, they simply disappear.
Poor poor form Glasseye - Shameful behaviour for any business. Luckily for us, we will not be going with them for the pool balustrade which they quoted for our house. Very shortsighted on their part.
Thanks Jeff Wu for the lack of...
Read moreI find these people very difficult and complicated to deal with. We installed glass pool fencing which was of ok (but not great) quality and have recently asked them to come and repair a fault in the self-closing gate.
They asked me to pre-pay for their labour (almost $400) and now almost a month later they have not turned up to do the job.
I’ve chased them twice and they have now told me they’re too busy and they can refund me once I’ve found someone else to do the job.
In an industry where reference checks and referrals would seem to be important, these guys are missing the mark by a massive margin.
Look elsewhere if you need this...
Read moreWe have had excellent after care with sharpeye. The first time we didn't like the shower door handles, within 24 hours Jeff came and changed them. After 3 years, for some reason the top hinge screws started to come loose and the door slipped slightly. Again, within 24 hours, technicians were there to replace the hinge....
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