Parkview Holiday Home With "Spa Pool/Jacuzzi" Opposite of Famous "Kuirau Park" — Local services in North Island

Ww have a lots to share negative experiences with our stay. Firstly, the reception staff was too rude and unrespectful. Check in was unpleasant, they showed the picture with spa altogether in booking.com we booked it but when we went there manager said it was different appartment. Then why not putting the pictures separately. Anyway it was bit heated conversation before checking in . Then manager showed us around nothing explained about kitchen benchtop that no hot plate on the surface and no signage there too. Rooms were cold damp and one bathroom and toilet with 3 bedroom appartment. It has a sharing staircase from inside the reception room which was wired. Off the shoes before go up as he advised us . Anyway we did and next day we checked out after 2 days they deducted 450 dollars from our account without notification. He send as email with one bechtop picture and handwritten calculations that benchtop is damaged and we need 450 dollars to fix. Really this is how it work.. You have to discuss the issues and provide proper invoice on the letter head of handyman whoever did the job. Provide me evidence for genuine payment you made for the damage but they refuse. What should I call this fraud or cheating 🤔. My first worst experience ever in 20 years with booking.com. I leave this to...

We had a fantastic stay at this beautiful three-bedroom house in Rotorua. The property was clean, spacious, and well-equipped with everything we needed for a comfortable stay. The bedrooms were cozy, the living area was perfect for relaxing, and the kitchen had all the essentials.

One of the highlights was the location — just a short walk to Kuirau Park, where we enjoyed the geothermal features, hot foot pools, and weekend markets. It was also conveniently close to shops, cafes, and other local attractions.

The host was welcoming and helpful, providing clear communication throughout our stay, which made the experience smooth and stress-free. We truly felt at home here and would happily stay again. Highly recommended to anyone...

"We booked this place for three nights, and unfortunately, we were not satisfied with our stay. The host's interference was excessive, making it difficult to feel comfortable. Additionally, we were very uncomfortable to discover a camera near the jacuzzi on the first day, which led us to avoid using it after that. We also found that only one roll of toilet paper was provided for the entire stay, which was insufficient. We have to take shower with cold water as not enough hot water for more then two people and the excuse given was that water being used by the guests at upper level. Overall, we expected a better experience for the...