Downtown Suites — Hotel in Bajo Boquete

The location is fantastic; it is in the heart of Boquete, making it easy to get to restaurants and the fairgrounds.||||Parking is included, so there is no need to worry about it; however, because we were there during high season, the staff was renting out the available parking spaces to visitors, and we would occasionally lose our parking spot; they did provide another one in front of someone else's room, but it is still a comfort to have your car in front of your own bedroom, rather than someone else's.||||The garden was lovely and well-kept. We traveled with our two dogs and it was great to have a place where they could go potty and walk. Other guests had pets, so we took turns letting our dogs out; it was a great experience.||||Our issues were with the cleanliness and the beds. To begin, there was a mat in the front door that we accidentally moved when entering the room for the first time; it had so much dirt underneath it that we didn't know what to do. Inside, there was a carpet in the living room area that we moved to make room for our dogs' beds, and it was terrible; it was the same as the front door mat, there was so much dirt under the carpet that we had to push some of it back under the carpet and clear the floor with wet paper towels. This was a very disappointing experience; they should vacuum the rooms.||||The bed was hard, which I found uncomfortable, but this could just be a personal preference. The sofa bed was not comfortable, but I'm not sure what one can expect from a sofa bed. Everything else was great; we stayed for a few nights and appreciated having a mini-kitchen area; the fridge was medium-sized; there was a coffee maker; and a small table stove with dishes, a pan, and a small pot. It was wonderful to have all of these little extras; they were extremely useful to us.||||I would recommend the location, and we would stay there again; however, for our own peace of mind, we would...

In general, the suite was fine. It had high ceilings and a nice yard out back. When there were issues (no hot water and a broken shower head), they were dealt with promptly. The location isn't great; walking in the area is taking your life in your hands due to heavy car traffic and abysmal sidewalks where you can find them.

One of the desk clerks was not very skilled. She told us the wrong time that our ride to a coffee tour was scheduled and also couldn't find some of our laundry that a subsequent clerk found immediately. [Pro tip: you can book a tour by calling Don Pepe Estate Coffee, asking when Carlos is giving a tour, and drive there yourself. You don't pay until after the tour, and Carlos is a terrific guide.]

Oh, one annoying thing about the suite: only the shower had hot water, neither sink (bathroom nor kitchenette)...

The manager, Josue, was so helpful during our stay I had to write a review. He picked us up from David airport, helped us book some tours, aided in finding a pharmacy at night and even met us there to be sure we got to it (the pharmacy was only 2-3 blocks away from the hotel). The rooms are clean and comfortable. The kitchenette is very convenient and adjacent to your own sitting room with pull-out couch, tv and small dining table. The things that make it a great stay include the location, service and the back porch and garden area. I would recommend this small hotel to anyone looking for a nice, safe and convenient hotel within walking distance of the entire town. A special thank you to Josue for his excellent...