We went to this agency and booked paragliding in Cusco area. We made a reservation and agreed to pay the day before we fly (as weather can be predicted much better). The day we wanted to pay the store was closed all day - we went three times throughout the day, nobody was there. Later that day we by coincidence saw a person who worked in the store and he called the guy who is organizing everything. We talked to him and agreed to be picked up next day 8:30. The day we wanted to fly store was closed again. At 9 the lady who ownes the agency opened up - when we entered she was extremely unfriendly and told us that we should have paid in advance. As we said the store was closed all day - she reacted extremely harsh. I highly suggest to avoid this place!!! There are many other opportunities to do activities around Cusco in the city. We were...
Read moreWe arrived and it worked out. BUT after we agreed on a price, we were contacted a little later on with the request to pay more and no sense of understanding from the owner putting a lot of pressure on us, as we of course did not want to miss out on Machu Picchu because of this. It must also be said that the ride also seemed extremely dangerous, especially the last one hour when it is almost an all gravel road extremely close to the edge of the mountain. As it was raining and we were extremely wet arriving in Aguas Calientes, we decided to take the train back as it was pouring again. We asked for a partial refund and did not...
Read moreWe booked a tour to Maras and Moray. Liz told us that those two things were included.
We get picked up on the bus and are almost at our first stop when we are told that there is an additional charge to enter Moray. This was extremely disappointing as we did not have enough cash with us to cover the entrance ticket of 70 sols and therefore had to wait on the bus with the ours who had been told upfront by their tour companies of the additional cost were able to explore the...
Read more