Rituals Bali Spa — Local services in Bucharest

Unfortunately our experience is completely ruined today.

We bought a VIP package at 720 Lei (massage, fruits and processo, sauna), paid for it in advance.

First of all, when we arrived, administrator was not aware of what we are going to have today and what services we paid for. We had to remind each step. Same we had to advise to masseurs.

When the massage was finished, they told us we had to already leave the room as another couple came, so we took our clothes, our coats, boots, and went to the hall,  they told us to put it all on the sofa in the hall, where everyone can walk by.

It seems staff completely forgot that we had sauna, fruits, etc.. We reminded them again and then we went to sauna with our clothes leaving on the hall. During all our time there nobody instructed us on anything and never made sure we are okay.

After we finished sauna in 15 mins we went to eat fruits (apparently those standing in the corner of the hall were for us?? I don't know, nobody told us anything). Imagine we had to sit in a hall in our robes under the "exit" sign, as all rooms were occupied.

This is not a private experience, and not romantic at all!

Administrator looked at us and laughed for some reason.

When we wanted to leave, there were no rooms where we can get dressed so administrator pointed to toilet room!! So eventually we got changed in a toilet room and left.

THIS IS NOT THE VIP EXPERIENCE YOU PAY FOR!

It was supposed to be a romantic experience for us, but instead I left the place in tears. I have actually never had such a bad massage service...and for that money....

We were 2 couples and all four of us left extremely satisfied. Very kind and attentive staff, especially the welcoming employee (sadly, I don't remember her name). The massage & sauna experience were amazing, the equipment is very modern, good techniques, making sure at every moment that we are having an amazing time. Will certainly recommend to...

Rituals Bali Spa de pe Bulevardul Unirii este o experiență de relaxare autentică. Intrând în spațiul lor, ești întâmpinat de o atmosferă plină de calm și armonie. Maseuzele balineze sunt incredibil de pricepute și te fac să te simți ca într-un adevărat rai al relaxării. Fiecare mișcare este precisă și atentă, iar tehnica lor tradițională te transporte într-o călătorie a simțurilor. Atmosfera este completată de aromele delicate și muzica liniștitoare care te duc într-o lume a liniștii absolute. În timpul masajului, simți cum tensiunea și stresul se topesc, lăsând loc unei stări de bine profundă. După ședință, pielea ta este revigorată și strălucitoare, iar mintea ta este clară și odihnită. Este o experiență pe care o recomand cu căldură tuturor celor care caută să-și răsfețe corpul și sufletul într-un mod autentic...