E! Móvil Store Valencia Centro – Tienda de Móviles, Informática y Reparaciones. — Local services in Valencia

I paid a lot of money to have my Samsung S7 battery changed here, and the store owner told me it would be an official Samsung battery, hence the expensive price. Afterwards the new battery was not very good but I trusted them and assumed it was a problem with the phone. One year later, I have opened the phone up and seen that they have used a cheap, fake, unofficial Chinese battery which can be bought for a very low price online, not an official Samsung battery.

EDIT: It's not just that the store told me it's a fake battery. I have it right here in my hand, and can see it in front of my eyes. It is a fake battery, and NOT an official Samsung one (which is what I paid for.)

I could have sat around and watched them put the battery in but it would have taken hours, and I trusted them because they seemed like nice guys. No matter how they try to dress it up: they lied to me, and it was wrong. I do not think it's acceptable to do business...

19,45 horas de hoy Sábado 29.07.23 y está cerrado .Incumplen el horario sin avisar .En contestación al propietario efectivamente es la primera vez y "aunque ni siquiera fuera cliente " ,pudiera serlo en un futuro .Estos malos entendidos y pérdidas de tiempo serían quizás subsanables con tan solo avisar con un letrero o cartel comunicando está circunstancia. Capítulo final de esta reseña: Hoy lunes 31.07 2023 sobre las 13,00 horas me desplazo a recoger el pedido y la persona que me atiende (imagino que el propietario) me indica que no me lo entrega y que el mismo ha sido devuelto por la reseña que he publicado,es absolutamente inaudito que alguien que trabaja cara al público actue con tanta desfachatez, aunque tengo que agradecer que esto haya ocurrido para por supuesto no acudir a este servicio para absolutamente nada .Se ha presentado la correspondiente reclamación en la tienda por internet donde fue adquirido...

Excellent! Super friendly and professional, laptop's battery stopped working during a work trip and took it in. He did a battery reset and it worked perfectly again. Very friendly, also explained how I could do it myself if it happened again. Didn't charge anything,...