Nitty Gritty — Local services in Stockholm

I ordered a jacket via their online shop. First of all there was a delay regarding handing the parcel over to FEDEX. The jacket was meant as gift. Furthermore, they have forgotten to remove the anti-theft security panel. I don't know how to put this but the customer service is very unsatisfactory and disappointing - It came across as if I were a thief - it was a really really awkward moment. In addition, it was also very difficult to remove the security panel without damaging...

I have today bought Silphium perfume (Stora Skuggan). In the hotel I have found the bottle slightly chipped. The perfume package was intact, so I suppose that the problem probably arose at the production level. However, I do not believe (as the bottles are packed by hand) that the defect was overlooked by Stora Skuggan. Contrary, it is quite possible the whole batch sold by the producer at a reduced price... Anyway, I do not have time to file a complaint, as I am leaving...

I ordered wrong size shirt and tried to return it. However this store insist on returning the product to a PO BOX address, which makes it really hard at least from abroad... lot of companies don't deliver to PO BOXes so the shipment returned to me. Maybe it works without problems within Sweden but from abroad it is not working. Also the customer service only reply to this issue is templated "sorry" and never offer any solution...