I had an absolutely outstanding experience at the Sephora inside Manor Basel! From the moment I walked in, I was warmly welcomed by Anna, who was incredibly professional, attentive, and clearly passionate about her work. She understood my needs perfectly and guided me kindly toward products that suit me 100%.
A huge thank you also to the corner manager Tibet, whose advice was spot-on. Her kindness and expertise truly impressed me. Thanks to her, I finally found a routine that actually works!
The team is friendly, helpful, and you can feel a real sense of teamwork. The store is spotless, well-organized, and has a lovely atmosphere. Shopping here felt like a real treat. I’ll definitely be...
Read moreAbsolutely stressful to shop there every single time! These people don’t take time to help with things, like actually listen and try without looking like you’re bothering their day. It’s crazy feeling I spent 250 Swiss francs there and had this type of rude service . You should not have to feel like you are doing something bad by asking questions. I love Sephora in every other city, but this one is absolutely the worst service every single time I...
Read moreI had an amazing experience with Adrian at Manor! He was incredibly kind, professional, and attentive. He really took the time to understand what I wanted and made sure I felt comfortable and cared for throughout. His make-up skills and friendly attitude made the whole experience perfect. Thank you, Adrian, for your...
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