Located inside the Bern train station ground floor—it is convenient, affordable (by Switzerland standards), and tasty. The staff that assisted me (lady with dark hair on Sept 29 around 11:15am) was kind and patient despite me taking my time making my choices, the friendly experience definitely made my impression of the place better!
You choose a bowl base (rice, noodles, or salad), a meat, a veggie, a sauce, and additional topics (slaw, chopped peanuts, etc.). I got rice noodles, prawns, seasonal veggies, satay sauce, slaw and chopped peanuts and the bowl cost around ~$17CHF. The food was delicious (the satay sauce really tied the dish together) and could even be for 2 meal! Definitely will visit them again in other Swiss cities and the next time I'm in...
Read moreIf I could I'd leave no star at all! WORST CUSTOMER SERVICE EXPERIENCE EVER. I had had a great experience with Rice Up! in Basel and got really excited to try again. Oh. My. God. What a disappointment!
The lady who assited me was of no help at all and just rushed me through it. Never bothered actually answering any dish related or menu option questions. While my mother was being served by an even ruder staff who just prssured her to move along. To calm them down we let people in the cue go ahead, yet the staff got even more arrogant and rude. I think they're probably being paid by the number of plate they serve per day. Anyway, the whole thing was just pathetic enough so I'll leave...
Read moreWe ordered a plate with chicken and the chicken was too hard. We made a complain about this and they totally ignore us, saying that is grill chicken... I did not know that grill chicken has to be like a chewing gum. Same happened 6 months ago. I ordered a few time a plate with schrimps and sometimes was really good and sometimes chewing gum... the basic food standards are not keeping there and is a pitty, because when food is fresh is really good. Also the incompetence of the workers "yeah, schrimps are sometimes diferent, because depends...
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