Today, we reserved a table for 6 pm, eagerly anticipating a pleasant evening. Unfortunately, the service drastically tarnished our experience. Our waitress, notable for her lush eyelashes, was impolite. She gave us a scornful look for ordering only wine and an appetizer, showing surprise and dissatisfaction at our decision not to have main courses. We had informed the restaurant when booking that we planned to only have drinks. It was exceedingly difficult to capture the waitress's attention to order or to pay, feeling as though we were deliberately ignored. When we requested the bill, she openly displayed a very dissatisfied grimace. Furthermore, she had the audacity to prompt us to choose the tip amount on the terminal while paying. The restaurant boasted a cozy atmosphere and delicious food, but the service was deplorably poor. This visit left us with an extremely...
Read moreThe place is very nice, the interior is cute and beautiful at the same time! I had hot Chamomile Tea, my friend had a Hot Chocolate. Dessert was a melted chocolate cake with vanilla ice cream. We were enjoying our time until it was the time to pay. Because we are allowed only around 20-30 minutes to sit there, understandably, the premise was full and our table was already reserved. Our cake took longer than we were expecting, and we decided just to pay and go.
The waitres came and I told her that we did not have the cake so if we had to go lets leave it. I tried to speak in Hoch Deutsch and I understand if I needed to explain it again since German is not my mother tongue. Not because I am stupid! What I did not expect was the reaction of the server, instead of asking me what did I mean with WORDS, she said: Heehhh?
That is it....
Read moreI visited Toi et Moi in December 2019 while on a work trip to Bern. It was recommended by a Swiss colleague. The restaurant has a relaxed feel, very child and dog-friendly. Housed in an old building with an arty interior, It was very busy on the Tuesday evening we dined.The service was friendly and efficient and we did not feel rushed despite how busy it was. Staff speak English and there's an English menu available on request. You'll find traditional Swiss choices, plus Italian and French options. There were a few vegetarian options and one vegan option. Great wine list too. Though not the cheapest place, we all enjoyed our meals and would visit again. It's also very close to the train station. In summary, a nice choice if you're travelling and fancy something special close to the...
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