Aquarius Dubai Yacht Rental and Charter — Local services in Dubai

One of the worst yacht experience in Dubai Marina. I have taken other yacht services also but this one is the worst. No professional ethics at all. There is no service quality at all. The guys tried to take undue money from me.

I will explain the incident which has happened to me: I took their services along with my friends and our families accompanying us. I paid in cash the full amount at the starting of our yacht tour. The tour was OK, the guy hurried through all the places/ spots and having attitude as if he is doing us a favor.

When the tour ended , one of the guys from agency came to us and told us that we gave torn currency notes of AED 1000 (this is part of total payment). We have paid at starting of tour and he starting troubling is when the tour ended. We told him that we gave proper currency notes and there was no torn currency notes. He called 1-2 guys from his agency and told us that we cannot leave the place unless we pay new currency notes of AED 1000.

Ultimately we have to call the police as we were with our families and having kids also.

Police was very helpful and gave them proper treatment, told them that they should have checked when the currency was given to them. Thanks to Dubai police and shame on Aquarius yacht for trying to trouble people.

I won't suggest anyone to take their service. There are many other yacht services in Dubai Marina. Go for any other except Aquarius yacht.

Note: Those idiots didn't know that it's very easy to go to bank and get your currency notes exchanged from Banks in Dubai. Police told them to go to bank and change currency free...

Fantastic service from the moment I booked to the actual day of the yacht ride itself. Paolo is a fantastic person to deal with from the time that we had been communicating via email to even checking up ensuring we have an amazing experience itself on the day. I went with my family for 2 hours the price is absolutely reasonable and the Captain, Captain Bala was absolutely lovely. Captain Bala ensured that our trip was fun and looked after us very well as well as his 2 other colleagues. Captain Bala is a hard working individual who really knows how to offer an outstanding level of customer service. I would really recommend Aquarius to everyone I know that goes to Dubai. PS it wasn't the first time I used them and it definately won't be the last. I am going to Dubai in 2 weeks and am hoping to book again with them so that my friends can share the same wonderful experience as I have. Thank you so much to the Aquarius team for the outstanding service and the amazing experience, hopefully we get to...

I booked Aquarius yacht for my daughter's birthday party. The staff are friendly and helpful. They were ready for us when we arrived and they made sure everybody is safe. The yacht is amazing and has all the amenities needed. Definitely will recommend it to friends and rent...