Carrefour City Burjuman Metro Station — Local services in Dubai

I had a very disappointing experience at the Carrefour near Burjuman Metro Exit 2 (around 5:00–5:15 pm August 25). The cashier (she said her name is Irene, but she was not wearing a name tag) was extremely rude.

When I ordered a cappuccino, she told me in a very disrespectful tone “pay first,” instead of handling it politely. After I paid, I asked her kindly to help make the coffee since I wasn’t sure how, and she acted annoyed.

On top of that, she intentionally gave me my change only in coins, even though I clearly saw she had notes. When I requested notes, she refused and insisted she had none. The way she spoke and behaved was very unprofessional and made me feel very unwelcome as a customer. She let me wait for more than 5 minutes just to get the change.

Carrefour should train staff to treat customers with respect and ensure they wear proper name tags. This kind of rude behavior leaves a very...

Today evening nearby 6pm I went to Carrefour inside burjuman metro station there was so many people in the queue so I decided to do self billing at that time I can't able to tap because of the machine glitch so I asked help of a cashier whose there behind me she's is a old lady with wrinkles in her and long hair braided and she's like feeling herself as Carrefour owner even she's just a cashier 😂she denied to help me instead of mocking me and asking what happened madam? please it's my humble request to the Carrefour organization not to hire this kinda people's 🙏I even visited zoom their staffs are so polite and kind I'm very sad for this thing which happened to me please try to trained the staff how to be polite with customers or else you'll lose the business and also specially try to hire young people's...

The customer service is just awful oh my goodness I did not think a prestigious organisation like Carrefour will have an employee like this very rude, a phillapino guy asks customers to wait until he does his own work, arranging goods in the shop and a lady little old at the cash counter is just awful, while billing the products purchased she just throws them away on the counter ask if we need a bag and upon saying yes she just throws is away as well on the counter asks rudely to tap on the machine for the card payment when we handover the card she just bangs it to the machine and as if she is just throws the products away on our face....never experienced this in carrrerfour before in my entire experience in Dubai. Awful weird...