CENTRO DISCOUNT CENTER — Local services in Dubai

A very traumatic shopping experience just an hour ago and to my surprise we are not the only one who experienced this based on the below review! What kind of owner and staff you are guys, first time in my life that we have been shouted and threatened by staff! You are cleaning a portion of ur store but you dont have proper signage like floor is wet in the area, its already too late when someone step in it and you guys will suddenly burst out and shout to the customer and when you doesnt like the answer, you will asked the customer to come inside and fight! You guys the the most rude staff i ever!!! Hope that the authority will see this reviews as this has neen consistently happening in your premise. Shoppers dont deserve such service! To the one who introduced himself as the owner you ate rude as your staff instead of bridging the gap you gassed up the fire even more! Hope that someday these guys bad treatment to customer will be addressed by whatever goverment agency or body. Again, customers doesnt deserve this most especially in...

On September 21, 2025 at around 6 AM, I went to Centro 1 to 10 shop to buy an oil diffuser but mistakenly purchased an oil for an oil burner instead (worth 15 AED). After realizing the mistake, I went back within an hour to request a simple exchange—not a refund.

The cashier was fine with it, but the supervisor named Sulliman was EXTREMELY UNHELPFUL!! Instead of resolving it, he insisted I wait another hour for his staff to arrive and decide. He kept saying “NO” even though it was just an exchange, and his attitude was ARROGANT and RUDE!! When I asked for a manager, he told me he is the manager and the only person in charge, which was very surprising given the way he handled the situation.

A small issue turned into a very frustrating experience because of his unprofessional behavior. This kind of customer service is...

Worst & Worst & Pathetic Staff Behavior. I don't know why their Manager & Owner is not taking any action on their staff because Centro Burjman staff is worst and pathetic, They don't even know who to speak or behave with the customer and I took the complain to one of the guy who was on billing counter I think he is from iran but he was speaking urdu I told him the way his staff behave with my wife which was very bad. That man started taking his staff's side and misbehaved, I don't know why people hire these kinds of people who don't deserve a cleaner job. The manager there I think is also the same, that's the reason the team is out of control and he also doesn't care, I believe he doesn't understand the meaning of customer service that's why his team is also not aware. Third class...