Barrhead Travel — Local services in Aberdeen City

How can a company with 900 employees that are due customers money, not supply computers and set them up at home,so more colleagues deal with all the requests for money refunds. That they are legal supposed to refund to all travellers. I think this is a big cop-out so they furlough to get money in, while retaining ours. I have been waiting contact for 6 weeks, and our flight was 3rd April 2020, and not once have we been updated by any Barrhead representative. Companies rely on customers, and we will still be here when things get back to normal. I will be really unsure if ever I would use...

I have been booking my holidays with Lauren from Barrhead for 15 years! Always very helpful and gets me exactly what my family wants! During Covid our Florida holiday was cancelled and Lauren handled everything and had our money refunded without us having to do anything! The paperwork and information provided by Barrhead is fantastic and we have never experienced any problems on any holiday or directly with the team! Recently had to change our 2023 holiday and again done quickly and smoothly! The ability to pay for your holiday and keep check on the balance due online is also a great...

Absolutely disgusting the way me and our family have been treated ordered 9 universal Orlando Park tickets and handed piece of paper which states in big righting XXXTHIS IS NOT A VOUCHER XXX and having learning difficulties I was told by Lisa manager whom treated us like filth kept talking over me won’t try whatsoever to resolve the problem except talk over me All the time total left us worried and distressed just before our holiday think I’ll stick with Thomas Cook or best at travel from now on so so disappointed thank To unhelpful Lisa!!!!!!!!!! Attitude...