Domino's Pizza - Cardiff - City Centre — Local services in Great Britain

Ordered two pizza’s and paid extra for double decadence base... they are notorious for not putting a normal amount on so specifically asked for extra sauce.... when the pizza arrived, the double decadence base was drier that the Sahara desert, rang them up and was put through to a manager... she told me that they put extra on... informed her that I was looking at a few slices that we had opened up, and there was no sauce at all, she then said “I doubt that” and made me out to be a liar, and said they definatly put extra on, advised her that I could send photos if she wanted proof, or drop the pizza back to them.... she wasn’t interested in anything I had to say, and was very rude. Won’t be ordering from this store again! If the cardiff bay store can make a pizza properly and add a good amount of sauce, why can’t you?!

As a new store, you should be trying to keep your customers, and over...

I made an order at around 9:10pm our order was given to a neighbour and not to us, I was told when I called around 9:45pm that our order would be remade and sent out it would arrive in the next 20 minutes, I called again at around 10:40pm to be told our order hadn’t left the shop yet and would be a further 10 minutes! Our order did arrive 10 minutes later however our pizza was under cooked and the whole order was cold! And the dominoes complaint page on their website won’t respond so I can’t request my money back! Dominoes is not cheap and this is not the quality or service you expect when you go to dominoes! I’m highly disappointed and incredibly angry, we had to wait 2 hours in total for cold food! Don’t ever use this branch of store again, Crwys Road where we usually go has never caused us...

It's absolutely amazing and most definitely a family place. They have board games there for time pass while waitinv for their order to arrive. The quality of the pizza they serve, I have to say, is absolutely fantastic. I LOVE their pizzas and not going to forget mentioning those adorable dips... If you buy a dip, they charge 50p for one dip, but it's worth it. They have an amazing variety of dips, like, honey-mustard dip, peri-peri dip, garlic dip, ketchup mayonnaise (the most common one) and so on. I have a super fun time going to this place with my family and I...