The new L1 one is lovely and modern, more open and not packed up with goods everywhere like the old one in Church Street . But not the M & S âvillageâ that I have known for 70 years of my life with its beautiful cafe, menu and customer service. The old building was iconic and soon to be taken on by TJâs moving from London Road. (Love that!) Prices are increased if I compare what I bought before the move to today. Food hall is amazing but on the 1st floor but no longer easily accessible for families and the disabled. Cafe is an absolute joke in size, menu and customer service. One unisex bathroom in the whole store and no baby changing. Seems that the move was all about money not customer service.
This experience said it all before I got a table for one by chance in the badly designed cafe.
âDo you have anything gluten freeâ. Reply âYes we have a wrapped chocolate muffin in the shelf over thereâ.
Note- they employed 70 temporary new staff we were told and I must say all of the staff I came across were...
   Read moreAVOID - my son dropped his light gray All Saints hoodie in Liverpool lime Street M&S on Friday 30 June 2023
He was informed by 2 customers that a lady member of the M&S staff had taken the hoodie off the floor and taken it in to the staff room.
He knocked on the staff room Door & the lady wouldnât open the door properly to him & wouldnât let him finish speaking He tried a second time and was given very little time to talk, or explain the problem again, in fact, the lady was trying to shut the door on him. I can only surmise that she has taken the hoodie and realizes that itâs an expensive garment so didnât want to return it. He had to leave without his hoodie as his train was due. I informed the M&S complaints department in writing but they are not interested as itâs a franchise. So in summary, be careful as one member of staff working there is a thief & M&S are...
   Read morePhoenix dactylifera, commonly known as date or date palm,2] is a flowering plant species in the palm family, Arecaceae, cultivated for its edible sweet fruit. Although its exact place of origin is uncertain because of long cultivation, it probably originated from the Fertile Crescent region straddling between Egypt and Mesopotamia.[3] The species is widely cultivated across Northern Africa, the Middle East, the Horn of Africa and South Asia, and is naturalized in many tropical and subtropical regions worldwide.[4[6] P. dactylifera is the type species of genus Phoenix, which contains 12â19 species of wild date palms, and is the major source of commercial...
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