Smoking Jacket - Old Brompton Road — Local services in London

Horrible “customer service” !! I was harassed by one of the workers there for “opening” packages of sweatshirts. It was hard to tell the style of the sweatshirts in their packages. One In particular did not display the size. I didn’t pullout the sweatshirt, but merely the tag so I could see the size. After being berrated for doing this, I continued to pick up and examine them as best I could in their packages. The same worker appeared again and accused me of opening more packages, which I did not. I left the store immediately after, not spending one red cent with them. This person has no customer service skills at all and should NOT be dealing with the public. Everyone else in Britain was wonderful. I came to this store looking for last-minute souvenirs before I left the uk. I bought them at the...

Flagging to management what others have as well. Rude salesman. If your parcel is dropped off here, and you will come to pick it up - you will be tossed a book and asked to look for your name within their delivery book yourself (which is questionable from a privacy pov) whilst being talked down like a nuisance for asking whether there is not a better system that should be owned by the establishment itself. If accepting parcels is too complicated to manage -...

The guys who work at the shop do not seem to understand the concept of wearing a mask.. not sure they realise they need masks inside due to covid... customers wore masks inside but not them... quite unprofessional. Also the parcels are all thrown on the floor in a corner in the shop into a pile ...hope your parcels don't contain...