The lady that was on the door today at 12:30 was very aggressive. At first, she was staring at me and my friend while we were looking for some makeup. When we asked if she has any tissue to remove the testers from our hands she chuckled and said no, but still kept an eye on us at all times. We had a basket full of items so not sure if she was thinking we were stealing but that's how it felt. Finally, I found the right shade of lipstick, put the tester down and picked up the fresh lipstick. I was ready to continue shopping she yelled "You can not try on lipstick" I was so confused as was my friend, we both looked at each other, we had finished testing the TESTERS and I replied "I have been testing on my hand" She yelled again and said no, i saw you put the lipstick back" She then started calling for back up on her head set and another lady ran over to us. My friend asked her what the issue was and she said "you can't try on lipstick" to which we replied "so what is the tester for" she said "oh you can use the tester" at this point, my friend just asked her to leave us alone because it was creating a scene over nothing and very embarrassing. Is this behaviour really necessary? Why would you want to make your customer uncomfortable? even when we were queuing she was still watching us! Truly disappointed with this stores customer service.... My advise is to go and spend your money...
Ā Ā Ā Read moreOne-Stop Beauty and Health Shop - Superdrug Tottenham Court Road
Superdrug on Tottenham Court Road is your go-to destination for all health and beauty essentials. With a vast range of products, excellent customer service, and its accessible location, this store ticks all the right boxes for a great shopping experience.
The store boasts a comprehensive selection of products, from cosmetics and skincare to health and wellness items. The layout is logical and well-signposted, making it easy to find what you need. Their own brand products offer good quality at an affordable price.
One of the highlights is the helpful and friendly staff. They're well-informed and ready to assist, whether you need product advice or are looking for something specific.
It's worth noting the pharmacy section, where you can get advice on minor ailments and access a range of services. Also, the store often runs great deals and promotions, which makes shopping here even more cost-effective.
Situated on busy Tottenham Court Road, this Superdrug is easy to reach and ideally located for a quick stop during your day. Overall, it provides a well-rounded shopping experience for anyone seeking beauty, health, and personal...
Ā Ā Ā Read moreThe one star is for the Superdrug in Tottenham Court Road. Unbelievable bad management. Long queue and only one person on the till - as the queue got even longer the manager came to work another till. Then someone shouted out ācanāt you get someone else to serve?ā And she said āno weāre understaffedā And THEN!! Even though the queue was now 15 people she left the till. A woman in front said āwhere are you going?ā And she said āIām going to stand by the doorā - this would have been like a comedy sketch except everyone was so angry and had been waited for ages. What is more she didnāt stand by the door but well away from it! One customer dropped her basked by her feet and walked out to the sound of āgoodā from the manager!! I wish Iād done the same! Honestly Superdrug if you canāt get the staff and the ones you have are so rude and useless then get...
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