Green Vapor & Smoke Shop — Local services in Addison

I wish I could give half a star.

As I stood there waiting my turn. I was listening to the employee behind the counter speaking to another customer about how the wholesale prices are so low(5$) compared to the 30$ that I paid the day before for my 100mil I was holding in my hand.

It came my turn and I explained to the employee that the juice I just bought 24 hours ago had turned 10 to 15 shades darker within that period and started tasting horrible. It had no sun, or heat exposure. I asked if I could exchange it for something else. I was told that that was not possible due to the fact it could have been tampered with and that's what could have caused it do to that, and it could not be resold based on that(this all sounded very rehearsed). All they could do was 50% off another bottle.

Hello I just bought this one that is still full, no way am I buing another! Even at half off.

First of all I have never been so insulted. I was basically called a criminal. I will say though that after she started her spill about how it could have been tampered with, she backpedaled quickly and said "I'm not saying it was you, it could have been any body". This could have been due to the shocked look on my face.

WHAT?!?!?!

Second, why would you want to resell it. I just told you it tasted horrible and something was wrong with it! Didn't know this was how they ran their business.

Third, what happened to standing by your product? It's not like she hasn't seen me before. I have been going here exclusively for at least the past two years, and she's the one who sold me the bottle the day before!!

Fourth, if your paying pennies on the dollar what would it hurt to exchange something you can clearly see is bad "this stuff is dark, and not normally so". Plus, you would have also kept a loyal paying customer. I have freinds at work I have been telling about how awesome this place is and recommending that they go there. I will be advising them against doing so now, and I myself will never go there again. I don't recommend you do either.

(Photo's Attached, please feel free to compare with photos on Google to confirm, unless you think they were all tampered with as well)

I can't believe this just happened. I have had such awesome experiences at this place until today(that's why there's still one star). But this is a deal breaker. I dont' have the funds to buy 30$ bottles of this stuff every day, and not only that but I refuse to.

Previous Reviews(which are no longer valid)

Stopped in this evening to purchase a 30mil. Ashley assisted me with my transaction. She was courteous, knowledgable, and very helpful. I will continue to use Green Vapor as my number one source for all of my vaping needs.

Update 12/8/17 Stopped to pick up a new juice tonight. I had a specific juice in mind but Julia pulled out a new batch of Candy King Sour Worms. I ended up purchasing that instead. If you are looking for something new, or are in need of advice I highly recommend coming in and...

I can't say enough about how great the customer service is at this place, despite the fact that the prices are very affordable comparing to many other vaping shops around, Ashley was more than willing to help and recommend different e-juices and tanks for me, I stayed at the store after hours (after 9) without realizing that it was time for them to close and she didn't even rush me to leave or buy anything! Such a great girl, no wonder why the reviews are very positive :) I suggest the owner of the place to increase the pay rate for her cuz whatever she's getting now is not enough I guess lol will definitely come back again and buy more juices if had a chance ! I knew I can buy some stuff cheaper online but it's always nice to appreciate the hardwohar of others and help the xool local businesses such as this one :) five stars without thinking, make sure to stop buy and buy the strawberry mango nasty juucj, highly recommended...

Leave a 5-star review and mention Julia's name and get 10% off your order. Went in and was told most flavors they carry only go up to 6mg nicotine or jump from 6mg to 12mg with nothing in-between. I wanted 8mg and was told to just get a stronger coil and up the wattage on my vape to make it seem like there was more nicotine. Julia was helpful but gave me 60ml bottles without even asking what size I wanted or telling me the sizes they carried. That's unfortunate because the juice I got tasted terrible and burnt even though Julia insisted it was amazing and the only thing she vaped. I did leave a 5-star review to get the promised discount but felt the need to change it to the truth after leaving. I wouldn't go here again or recommend it to anyone. Read the reviews that aren't 5 stars, I find that they're truly accurate reviews of this place. The bribed 5 star reviews are not a good basis for deciding whether or not...