Altitude Appliances — Local services in Alamosa

I am snowbird traveling through Alamosa. My microwave/convection oven quit working so contacted these guys to order new one. Came in very quickly so husband and I picked up as had quite a few leftovers to eat so didn’t lose. Also scheduled time for them to install as don’t want any mistakes going down hiway and falls off. Austin and Skip were absolutely fantastic willing to show us how to use very friendly treated you as valuable customer and as if you’d known them for long time🥰. Our complaint is the person that checked us out. Microwave 779.00. Delivery 79.00. Installation 119.00 When confronted him informed us because they had to drive truck to cool sunshine for installation we still owed the 79.00. We both disagree but will let them keep but I helped my husband carry the microwave to camper🤔

Matt. I read your reply and your information is not correct. I came in on 7/23/25 I ordered microwave convection for camper. I told Landon which was great that we would pick following Wednesday when came in as had just cooked large meal and did not want to lose food. I also told Landon please set up installation for earliest possible. Not till August 5th which was ok at 0930 am. He said there would be installation fee we agreed. With this going in fifth wheel and different wanted to be safe He was great. When we came in you are right you checked us out and asked 2/3 times aso we re not installing and we told you yes but have food don’t want to lose. Told you of apt on 5 th. You also asked at that time why we were picking up then. We bought this at your store as good jesture we try shop where we stay This microwave cost all total 995.00. I could have ordered and gotten shipped free for 639.00. My decision and my mistake but I do not appreciate...

Austin and Landen just installed a new washer/dryer for me, and they were ABSOLUTELY incredible. Personable, professional, & knowledgeable as well as careful and thorough. They made sure I understood my warranty, wash and dryer settings, and asked several times if I had any additional questions. They were also kind enough to wait for me while I was running late for delivery due to picking up my toddler from daycare! They even let my toddler watch what they were doing from a safe distance when he was curious! I have never had such wonderful service. Supervisors, please reward them appropriately for the above and beyond...

I'm happy we got our appliances they are overall very nice! But the process of getting them was a little difficult. The first time the items were attempted to be dropped off they were scracted so we had them take it back. The second time they came unannounced and opened my closed gate. So if you want them to call ahead before they arive make sure you specify that. They did fix the issue and everything was fine after that. We put the oven in shortly after getting it and some of the bolts on the back were not put on correct. So make sure your product is all put together and not scratched before they...