No Dinx Inc — Local services in Albany

First and foremost, No Dinx knows customer service in and out. Phenomenal people working there. I will say though, I was once waiting on my wrap one day and was privy to a staff meeting. I heard a female manager being very demeaning to her employees.

So my review. I am the owner of a vehicle that was wrapped in 3M Matte Black by No Dinx. The wrap looks amazing from a distance, but up close there were some glaring problems. Mostly, the wrap was letting up in a lot of areas in the beginning. Disclaimer, this is apparently common, I won’t dispute that. I had to take it in twice to try and correct the problems and address some other issues with cracking due to the wrap being placed over sensors. Eighteen months later, the wrap is nearly completely failing at its edges.

I’ve taken it to a wrap company in the new area I live in and was told the way the wrap was done was “lazy.” This was because the wrap was layed over sensors, the hatch and mirrors were done in sections, razor scratches in the paint from trimming, and of course, the wrap was majorly peeling back in some areas, like quarter panel cameras, most of the door handles, rear hatch and hood.

Don’t get me wrong, these guys are great and friendly. But the work done was not, over time, what I would have expected for $5,000. I’ve since removed the wrap completely and am having another company rewrap the car soon.

EDIT: In response to the company reply, I purchased this vehicle from the first owner about one month (12/4/2022) after it was wrapped (10/17/2022), not two years after. It should be noted, the first owner had taken delivery of the vehicle brand-new in the beginning of October, 2022. Within a month of owning the vehicle I brought it in for correction, and within a few months from then I had to bring it back.

The corrections performed mostly all failed, and were not complete (not all sensors cut out). The sensors being wrapped, as you may recall, also began to crack and peel away within a couple of months of application. This was corrected with the cut out request, but the rear bumper was not done, and alas, also began to break away.

In the end, an owner can’t be burdened to bring a car back for a full or half-day service multiple times to correct the...

Terrible customer service. I have personally had really bad service here, although the quality of the work has been good. My most recent experience was yesterday when I called for a quote on business cards, which would have been a really small job since I already have designs ready and just needed print and delivery information. I was told the person I talked to on the phone couldn't help me, and I'd get a call back from my designer before the end of the day and that never happened. I'd rather shop locally, but this took too long for such a small job, I ended up ordering cards online from a big box store. I've heard that other small businesses have also had a hard time getting calls back from No Dinx, too. I really do want to support my fellow local small business, but this was just so frustrating. I design for other small businesses and I can't recommend No Dinx with...

I recently did a huge order with No Dinx that included 60 jackets and a big sign. They have really nailed down the whole process. They will send you proof after proof to make sure that the design is exactly how you want it. We worked with Riley and she was very patient, helpful, and quick to respond. For the big sign we got we gave the designers very little to go off of so we were expecting a really plain, simple sign, but they took what we gave them and really ran with it. So I definitely recommend giving them room to be creative. The turn around time was really fast as well for the amount of work they did for us. I look forward to using these guys more for our...