Fox Den Eatery — Restaurant in Albany

I recently visited The Fox Den (on Santiam in the Bi-Mart complex) as frequently do. Generally I avoid this particular Fox Den. Why? In the past it was a common issue to receive not so friendly service. I would rather take my business else where where I will receive service with a smile on their face. (As I always get at the Fox Den by Elmers!) For some odd reason I decided to give this one a try. I was quickly reminded of the reasons I have avoided this establishment for years! It seems as though it were a requirement to be irritable, short (attitude), crass, impatient and commonly flat out RUDE!!! I was oh so blessed to encounter transactions with a big ole ray of Sunshine named "Felisha". Felisha made it very clear that she was in no way delighted to help me. I could go without the eye rolling, the sighs, the lack of eye contact and God forbid Felisha have enough class or gratitude for her job to muster up a half a*d smile on her annoyed/grouchy/I hate my job face. I felt as though I were a bother, as if I should not bother her or even more so ask her to cash in my ticket. The energy in the place alone is not favorable let alone the terrible unfriendly service I seem to ALWAYS receive from most of the employees at this location. I've worked in Customer service for over 10 years and could not imagine ever treating my customers ( you know? Those people who spend their money at your place of employment that MAKE your pay check) with such disrespect. If "Felisha" does not like her job it would be in her best interest to seek employment else where. This is not the first time I've had this issue at this location. However today was far beyond any other rude encounter I've come across here. Clearly it was bad enough to write this review. Admittedly I spend far to much money in these establishments, regardless my video poker habit pays for "Felishas" Food, gas, rent, car, so on and so on. . . I will NEVER spend another DIME at this location. Suggestion, Felisha, maybe you should try employment that does not require face to face interaction with customers as your irritable, I hate my job, don't bother me sh** attitude gives this...

I was not happy this morning! I went in there nobody was in there The Man behind the counter was irritable with me said he was late to work he was sick and had to do his paperwork. All I was doing was turning in lottery he yelled at me four times that he was too busy I will never go in there when he works there and I go there all the time I love it in there I get my cigarettes next door and I always go into foxton I probably won't be going into this fox thing again if he's working there! I asked him if he was new he said yes a few months! Poor poor customer service! They need to get rid of him I'm definitely calling management ruined my whole day today 7:00 in...

Ugh...i really dont like the reviews on here...most of them are old....and i love my job and i am super friendly...so when i was reading thru the reviews ...i feel like we r getting a bad rap.... When the truth be told i think this is a great place to come play VP and relax... We sell cigs/ lottery tickets/ keno and serve beer and food!!! Come...