Affordable Home Furnishings — Local services in Alexandria

These people are a joke!!! I was a first time customer and so was my sister, we went in to buy brand new king size mattress sets and was told we would be getting brand new mattresses . When the mattresses were delivered they were used mattresses and when I say used I mean used !!! I mean they had cuts all in the mattress the whole side of the mattress was cut you could see inside of the bed stains all over the beds !! And then when I called back to talk to the lady who sold me the mattresses Erica was her name she said no ma’am you knew the mattresses were going to be used I said no ma’am you told me my sister and my son that these mattresses were brand new she charged me $50 said I had to have a down payment I wasn’t happy about that but I went ahead and did it she told me I could not get the $50 back that they charged my debit cardAnd then proceeded to ask me if I wanted them to send some new mattresses I said no ma’am I wanted new mattresses to begin with I have money to pay for new mattresses but I’m not gonna deal with liars or thieves so I’m gonna take my business elsewhere y’all just lost double customers we were going to be a returning customers them people must be drug addicts and they dang sure fried in the head because you don’t do business like that and you don’t let customers like me or my sister walk out of your store because we would’ve been unbelievably great customers returning customers we needed so much stuff for both of our houses but now we are going somewhere else so let me tell you do not ever no matter how desperate you are buy anything from this trashy store save your money and go buy something new somewhere else do not waste your time or money at affordable furniture in Alexandria or anywhere else if they have a location they are liars and they are thieves I don’t even know how they are still in business to be honest running a business like that it won’t be long and that business will be shut completely down there’s no way you can run a business like that and stay open...

I’m glad to hear a lot of yall at least had the decency from then to come to your house… I bought from them a used bedroom set, as soon as I got it they broke the headboard in my driveway and I was told they would order me a new one, I waited for a week then got mad and called… I was then told they couldn’t order it the item was discontinued so I asked for the old broken one and a discount which I got but never received the headboard I have called and went in at least 6 times and haven’t heard from them since I called saying I wanted them to come and pick up the items… it’s been a week so far and I better not get charged for the month!!! And you would think because I was a first time customer I would be more...

If I could give 0 stars I would, whenever you talk to these people they talk to you like you're an idiot. I've had a couch set from them for 4 months, the first week there was stitching messed up and a squeaky arm, I was assured these would be fixed. Never happened, now I have a zipper that I found broke. I was told these couches were brand new, and they were from Ashley so there is no reason this should be happening. They tell you when you sign a contract that if anything happens they will fix it no charge. But they never fix anything. Do not go here, you'd be better off buying a couch...