Kohl's — Local services in Alliance

I had a wonderful experience at the Alliance Kohl's. I always liked shopping here! Everyone here is friendly and helpful. I stopped in June 16, 2021 to look for a couple pair of jeans. I asked a friendly lady cashier for assistance with the jeans and she called an employee to meet me over at the jeans. The lady who met me a jeans was very friendly as well. There wasn't a pair of jeans in my size on the shelf as she took me to the kiosk and she took her time looking for my size on there as well. Although there wasn't a pair of jeans in my size on the kiosk, I still give her an A+ for taking her time to help me. That same evening I returned to the Alliance Kohl's to purchase a pair of Skechers approximately 20 minutes before closing, after receiving a disappointing experience from a competitor nearby. I went in and mentioned to the same friendly cashier who helped me before that I was looking for a pair of Skechers. The cashier and a friendly lady at the customer service desk offered to find an employee to help me in the shoe department right away! A friendly and helpful gentleman pointed me in the right direction and found the shoes that I was looking for and I went ahead and purchased them. The cashier that helped me with finding assistance earlier, rung up my sale and explained the Kohl's cash effective dates to me as well. Everyone who I interacted with here was very helpful and I will continue to do my...

I've shopped here for awhile since it's one of the few department stores in town. But today I was taking in a large Amazon return during the very busy pre Christmas rush, and I had my baby in a stroller and was really struggling. A tall male kohl's employee who was also walking in spotted me and carried my large box all the way to the return desk. They're normally really good at getting you through Amazon returns quickly (it has its own line) and today was no exception. When you do an Amazon return there, they box and print the label for you and you get a coupon for the store. It's easier than doing it yourself and trying to make it to the post office. I think overall it's a nice store that stays clean, has good service, keeps their stock up, and runs...

I have been in retail for over 20 yrs. If you don't trust someone, say hi, is there something I can help you find today etc etc etc. Don't follow them around and make them feel uncomfortable!! You were too obvious on you actions!! Will spend my $45.00 kohl's cash and that will be the last time I shop at Kohls!

It's funny how most of these retailers don't respond to reviews unless the are good.. Let me just say you have some training to do.. I will call them out next time, so be prepared for some embarrassment. And Thanks corp for...