Men's Wearhouse — Local services in Amarillo

I had the pleasure of visiting Men's Warehouse in Amarillo recently, and I couldn't be happier with the outstanding service I received from Joe. I was in search of a classic black suit, and Joe's expertise and dedication made the entire experience truly exceptional.

From the moment I walked into the store, Joe greeted me with a warm and friendly smile. His genuine enthusiasm and passion for his work were evident as he took the time to understand my needs and preferences. With his extensive knowledge of men's formal wear, Joe guided me through the selection process effortlessly, ensuring that I found the perfect suit for my occasion.

What truly impressed me about Joe was his attention to detail. He not only helped me choose the right suit but also provided valuable advice on coordinating accessories and styling tips. He made certain that every aspect of my outfit would come together seamlessly, creating a polished and refined look.

Joe's exceptional customer service extended beyond selecting the suit. He demonstrated his exceptional skills by handling the alterations right on the spot. With remarkable precision and expertise, he tailored the suit to fit me perfectly. His dedication and commitment to providing an excellent experience were evident as he worked meticulously to ensure every aspect of the suit was tailored flawlessly.

Throughout the process, Joe's positive and friendly demeanor made me feel comfortable and valued as a customer. He took the time to listen to my preferences, answering any questions I had with patience and professionalism. I truly felt like I was in good hands, and his genuine care for my satisfaction was evident in every interaction.

When I finally tried on the suit after the alterations, I was amazed by the impeccable fit. It was evident that Joe's craftsmanship was second to none. The suit not only looked fantastic but also felt incredibly comfortable. I left the store with a newfound confidence, knowing that I had a suit that was tailored specifically for me.

I cannot recommend Joe at Men's Warehouse in Amarillo enough. His knowledge, expertise, and exceptional customer service exceeded my expectations. Whether you need a classic black suit or any other formal attire, Joe is the person to turn to. His dedication to providing an outstanding experience is truly commendable.

Thank you, Joe, for going above and beyond to ensure that I left your store completely satisfied. Your attention to detail and genuine care made the entire process enjoyable and stress-free. Men's Warehouse in Amarillo is fortunate to have someone as talented and dedicated as you on their team.

If you're in need of a suit or formal attire, do yourself a favor and visit Joe at Men's Warehouse in Amarillo. You won't be disappointed. I'm grateful for the exceptional service I received and will undoubtedly return for any future formalwear needs.

Highly...

Looking to waste $300 per groomsman at your wedding? This is the perfect place for a useless expense. If I had to do it again, I would highly recommend using either Generation Tux or even trying my luck on a department store sale rack.

Please note that neither store we worked with wanted to take ownership of the issues we experienced due to the “effect it would have on their end of year bonuses”; therefore, I will be leaving this same review for both the store we ordered from (Chandler, AZ) and the store we picked up from (Amarillo, TX)

I ordered modern fit suits for 9 members of our wedding party from the Chandler store. Then each member went to the store they were closest to for measurements and payment. I ordered modern fit because I wanted the boys to be able to wear their boots instead of the shoes that come standard with the suit. Four days before the wedding, my husband and I went to try on his tux. At this point we discovered that our entire wedding party look was changed from modern fit (boot cut) to “extreme skinny.” All of my paperwork and the online portal still said modern fit, and no one ever tried to contact us regarding the change. We were told “someone in corporate changed our order because they didn’t think it would look good.” At this point the Amarillo store had to resubmit the entire order.

Two days before the wedding, I called the Amarillo store to see if the order was ready. The guy on the phone told me he was too busy to check, but I was more than welcome to come to the store myself and check each bag individually.

At this point it was too late to reorder if needed, and many of the guys had started to travel to the wedding destination. We had a member of the bridal party pick up all the reordered suits.

On the morning of the wedding, NOT A SINGLE SUIT FIT. The boys had to trade items among each other and safety pin the items in order to look halfway decent. I am almost certain the store just put whatever pair of pants they could in a bag regardless of size and called it good. (3 of the groomsmen used the same measurements for different events and didn’t have any problems, so it wasn’t a measurement issue)

As stated previously, neither store wanted to take ownership of the issue. We had to call corporate to get anything resolved. We were able to get a 50% refund on all the suits; however, we still spent a ridiculous amount of money on suits to receive a terrible product matched with terrible...

Let me preface this with my personal experience: I shopped here for a suit for my senior prom. They asked for my budget and I said $500-$700. The staff member who was "assisting" me added on every possible accessory alongside the suit and shirts they recommended for a grand total of, and I quote, $697.43. They did not work with my budget, they wanted to know exactly how much money they could get out of me. And, shamefully, they succeed. However, I went back to return all the things I realized were not only expensive, but unnecessary. I had previously purchased four shirts for a deal of 4 for $125 and was told that I could come back exchange any of them at no additional cost given that I had already paid for a total of 4. Upon exchanging two shirts and returning a number of items totaling approximately $200, this staff member instead used the money that was to be returned to me to pay for the two shirts. I still had a total of 4 shirts, having already paid for them, and received, and I quote again, $3.97 for what was $200 in value. The management did not work with me and was under the impression that I was trying to get items for free, while the staff assumed I was just some poor kid. Now, I am NOT against shopping here. They have a great selection of comfortable suits and shirts.

However, DO NOT take the advice of any staff member. Go in knowing exactly what you need, what colors you want, and ignore whatever they try to tell you. "That won't match" or "This will look better". You don't need every accessory or those fancy wooden hangers and coat covers. Honestly, reject any assistance at all. If you need advice or guidance, look online in dress forums and color guides. They will tell you things like "I had a friend who loved this" or "A guest came in, regretting that he didn't buy this". I wish I had gone with a respectable adult or at least a more reasonable friend, but I didn't and I got screwed over. The best I can do is share this experience so that, overall, you can find what you want and need without the risk that a staff of pretentious, disrespectful retail employees will try to drain your pockets. And for heaven's sake, DO NOT let your kids...