Shaban's of Andover — Local services in Andover

I have been to Shaban‘s on two separate occasions. On the first, I had a suit and two dress shirts tailored. Every piece came out excellent. Two years later, I returned to Shaban's because I needed some dress clothes tailored for graduate school. Although May is considered a busy time of year for businesses like Shaban's -due to graduations, proms and weddings - Christina (who also took care of me during my first visit) agreed to have my five dress shirts and three pairs of slacks finished in just under two weeks. After picking up my clothes and trying them on at home (instead of trying them on in the store, nearly certain they would fit well) I noticed that although I loved the way the shirts came out, the slacks were a little short for my liking. Now, I do not believe this was a mistake on Zafer's (the gentleman who measured me) part, but mostly my own fault. The reason is because I do not have a lot of experience buying dress clothes and I was not sure exactly what I wanted until the pants were already finished. With two days left prior to starting grad school in Maine, I was in a bit of a panic. On a whim, I gave Shaban's a phone call and spoke to Christina. Now, I’ve been extremely impressed with the professionalism of each of Shaban's employees since the moment I first walked through their doors, it was not until after my conversation with Christina that I was simply blown away by the outstanding customer service and friendliness displayed. Christina told me to come into the store right away so that each of the three pairs of pants could be fixed to my liking. Not only that, she said they would be ready in an hour. I was actually on my way to Maine, but I quickly started heading towards Shaban's in complete disbelief. And although I considered my request to be pedantic, Shaban himself greeted me in the store with a warm smile and firmly shook my hand. Zafer apologized, albeit unnecessarily. And Cristina called me by my first name, which spoke volumes to me. Thanks to each of them, I’ll be wearing the best fitting clothes for grad school and I will feel confident in my professional appearance, which I take very seriously. Thank you so much to Shaban, Zafer and Christina. I will continue to recommend Shaban's as a necessary stop for anybody seeking nice clothes, experienced tailoring and outstanding...

I wish to thank Shaban's of Andover for outstanding support and attention to a former business partner (B. KABBA of Lowell). My request came to Zafer on a particularly busy week and late in the day. He handled the urgency flawlesssly, staying late, arranging for an immediate tailor and was exemplary in his service to our needs. Though my business partnership did not work out with the above mentioned, I will assure you the fabulous suit will go to a deserving and professional business man and worn with pride. I will be sure to refer future...

The are very unorganized, I had to go back twice after first fitting because they misplaced my measurements, and then they weren't sure which tux I picked,,,,, the,day of the wedding I found the souls were falling of (BOTH) OG the shoes and the pants were not the right length, to short by far,, I had to borrow a pair of shoes for the ceremony and cufflink was broken,, and as the farther of the bride I was committed embarrassed,,I will not do business there in the future for my two other daughters they were less than helpful. ...