I called to get a quote for 20-30 t-shirts, did not give any indication as to a time frame needed or what would even be on the shirt other than a 3-color business logo on the front and back. My boss asked me just to inquire if it’s acceptable to provide our own shirts or do we need to buy the shirts from the printers directly as part of the process...I fully expected the latter but told my boss I would ask anyway. The first two companies I called politely said they don’t accept customer-provided shirts and then gave me quotes for their equivalent styles. Elmo said very special customers sometimes can provide their own, to which I said I understand, it’s fine to not do that as I was just curious. Then instead of quoting me other options he proceeded to tell me it’s like asking a restaurant to cook a steak I brought in, they make their money on the shirts, and if customers provide them they have to charge more for the other parts of the service...ok, I understand. Then he continued to say it’s Art Fair weekend (not relevant to my call) and I can’t expect to have multi-colored designs printed on such short notice (they couldn’t do it until August, which would’ve been fine, I never mentioned a time frame) and not even buy the shirts from them, which I never said was a dealbreaker, it literally was just a question. He then said he respectfully would need to just say no, he can’t even give us a quote. It was a very strange phone call and clearly misinterpreted. Fortunately other local printing companies want the business and were willing to offer alternatives without...
Read moreTime and again Elmo delivers. The quality of the products is not limited by the purchaser's budget. From tank tops to sweaters, he offers affordable, comfortable, quality apparel with highly customizable designs. Elmo will help you find the best shirt/sweatshirt to suit your needs. Whether you have a vision in mind or want to take his guidance, he will work with you to create something meaningful/fun/appropriate to you. He is a lovely conversationalist, thoughtful and careful in his reply, will always respond, and is a true kind soul. From talking about history to sports, I love catching Elmo in the store and refer everyone I know to him. He supports local groups without asking for official sponsorship status or visibility - he does it because he cares about people and the community. Elmo is a gem, his designs are awesome, he is great, and I cannot say enough good things about him. Any business I can bring to Elmo is money well-spent. Go see...
Read moreGreat quality Michigan apparel at half the price of the M Den. I really liked the selection of colors and designs on the shirts and sweatshirts. The owner was very nice and helpful. It seemed that he is constantly making new topical shirts. The sweatshirt I purchased is extremely comfortable and warm. Overall a great experience, I will definitely buy...
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