Three Chairs Co. — Local services in Ann Arbor

As I wanted to support a local business during the pandemic, I chose Three Chairs Co. to place my order for a Herman Miller chair. They gave me an estimate of a month for it to arrive, no worries. A month has passed since and I called to get a status update only to find out the stock order already arrived earlier and nobody reached out to let me know. Now, I'm being told to wait an additional three weeks (on top of the 4 that has already passed) for the next batch to arrive and this is completely unacceptable. Will update review as they figure out how to resolve this issue.

Update: Order has been picked up and taken home. Happy with the chair and is exactly what I ordered. They did keep their word and applied the discount but it took 37 days since being ordered to finally bring the chair home. Ellen was very helpful and friendly when assisting...

Absolutely incredible owner and employees. The store is very well put together and is great to walk around in.

I went in looking for a Herman Miller chair, and they had several different models to sit in and try out which was amazing. Only a few Aeron’s in stock to take home same day (since those are the best sellers) the rest you need to order. I ended up choosing the Aeron and am loving it so far.

The owner, Susan was incredible as were the other two associates, Michael and Ellen. Very easy to talk to and very knowledgeable all around. They also let me sit in the store for probably a combined 3 hours total testing chairs to see if they were the right fit.

If you need a new office chair and want to support local business and wonderful people, I highly...

Three Chair Company in Ann Arbor is a fantastic store with a great selection of Herman Miller chairs. We got lucky we were shopping during their biannual 20% off sale, which made the pricey Herman Miller chairs a bit more affordable. Our sales associate, Michael, was incredibly helpful and took the time to explain all the features of the chairs. He made sure we understood how important proper fit is, and after trying out a few options, we both realized we needed different sizes of the Aeron to get the best support. We're so glad we listened to his expertise – these chairs are an investment in our health and will last a very long time. I highly recommend this store and Michael if you're in the market for a new...