Stater Bros. Markets — Local services in Apple Valley

First of all I love Stater Bros in general. All the employees are super friendly and very helpful. This is directed to the seafood dept or the person that trains them. I came in Monday and purchased a pound of the shrimp with the heads on. I didn’t look at the pan of the shrimp in the case. I just assumed they were all good. I took it home, put it in the freezer and on Tuesday took it out to use them. When I opened the package there was black liquid at the bottom of the paper. Over 75% of the shrimp the heads were solid black and some of the bodies were black as well. After googling black shrimp it said that it means the shrimp have been exposed to a bacteria and should be discarded. I immediately called Stater brothers and the associate I spoke to said that I could bring them back in and exchange them. I came back tonight to exchange them but I noticed that the majority of the ones in the case had the same issue. I asked him and he said they should be fine since most of them have the same black issue. I said no that’s actually not true. And explained what it meant. I’ve bought them many times and they are never black. So I decided not to worry about it and just asked him to throw them away since it was only $8. Come on Stater Brothers get on top of your seafood! If your associate notices something when they’re putting them out, why would they even put them out? They should know what is good and what is bad seafood and not display or sell bad seafood. This is the second time I’ve had an issue with bad seafood from this particular Stater Brothers. The first time was king crab legs that were absolutely disgusting. They were brown and gray In color and slimy. Those I got exchanged, but I’ve never bought again. As I said, I love the stater Brothers and I will come back again. However, I will not be buying any more seafood from...

Disabled customers beware. You will be treated like a criminal here. You will be asked if you are taking the electric cart to the parking lot multiple times in an aggressive manner. If they checked their security footage they would see that I customarily leave the cart by the entrance, plugged in so the next user can have it charged. Except when I have a full cart. Then I gladly accept an assistant's company. This particular cashier claimed that her repeated question was "to make sure because some people say no and take them out anyway." 1. Asking repeatedly does not guarantee anything. 2. Putting the burden of your security needs on disabled customers does not solve anything. Are disabled customers not burdened enough? Try seeing things from our perspective. If you need more security, hire. I hold management responsible for this. You keep her on and nothing changes. Apologies without significant change are empty words. The store employee in question forgets: We pay for her service. She gets paid to serve us, not the other way around. I do not want to be yelled at, talked down to, or be treated aggressively by someone I'm paying. Disabled customers...

I have been shopping at this Stater Bros for 5+ years. I have never dealt with the most rude unprofessional check out teller until today.Her name was Honey K. Older lady, Her comments regarding the amount of items I purchased with my money, mind you they were 17 items was unesesary and uncalled for. All because she had to call someone over to help her bag she was to lazy to do it her self. There was 1 person ahead of me who didn't even have a big order as well (same as me I would say). There was no need for her to talk that way in front of customers and being very direct making the customers feel uncomfortable and unwelcome. No one asked for her opinion! I did let her know there was no need for her to say that and was very rude and unprofessional. She couldn't even look me in the eye or say anything she knows what she did. She should not be working there if she has an issue with the amount of items a customer is purchasing, As it is this store is getting a reputation of having rude cashiers & being racists! I hope management talks to her and brings this up to...