Play It Again Sports- Arnold, MO — Local services in Arnold Township

Not a review, just answering the previous review regarding the issue with the store not buying back golf clubs from a management perspective. Play It Again Sports works very hard to provide the highest level of customer service and buys back and sells merchandise at competitive prices. As a store that markets itself as buying and selling used sporting equipment, we strive to buy the highest quality products possible. We are not a thrift shop. Our staff is trained to evaluate used merchandise and provide feedback to each customer on buy back value in the most professional manner. The ultimate goal is to sell quality merchandise and old wood golf clubs do not qualify as high quality to even the most novice golfer. The management of PIASA apologizes for any inconvenience to the customer, but we will remain committed to providing the highest quality products at the most competitive pricing while serving ...

Will not go back?!!!! I don’t know if a bunch of Mom’s are going in and arguing about what they think they should get for their stuff because, For no reason at all as I was standing waiting for my stuff to be looked at and have not said a word, when apparently the owner comes up and picks up my stuff and drops it back down and says you aren’t going to get what you think it’s worth or want??!!!! It was so rude that my husband heard it that he had to say something to the man and I just walked out , the so called owner actually said to him well it looks like you haven’t been here in awhile and it’s new owners. Again!!! Nothing was said!!! I was just waiting for them to tell me how much I get while my son and husband were looking around for baseball stuff to purchase! We are both coaches for 10u baseball and 16u baseball and my husband is on the board and we will definitely not recommend this...

Pros: All the young men working today, August 6th, were extremely helpful and kind. I was very impressed with how well these young men navigated the store and assisted us with our questions posed to them.

Cons: The store was very chaotic. I was overwhelmed with the amount of items on the floor. I am seriously questioning if the store is even up to code with fire safety standards. If you have OCD—good luck navigating this environment. The stores temperature was exceptionally hot today. The young men working only had a small fan at the front desk. I was in there a short amount of time and had to shop quickly due to the temperature in the store.

Recommendations: Before excepting any new items into your store, please make room for those items you already have in stock . Please do not place any additional stock on the floor blocking multiple walking paths.

Thank you...