If I could give no stars I would. Went there to eat last night. When we received our food the rice and chicken that was received was very bland and the chicken was over cooked, very crunchy and no flavor despite the sauce on the chicken. Got chicken fried rice and the chicken was raw, rubbery and very pink in color. When I asked for a refund she said we can make more for you or give you 15% off on your next visit. I kindly declined and said no I wanted a refund. She then walked away came back took an order on the phone looked at me and asked did you need anything else. I said no thinking she was asking me if I wanted to order more food. I then stated again that I would like a refund, she said they don’t give refunds that they will just remake the food or a discount on the next visit. Again I repeated I had received raw chicken in my food and would rather just have my money back. She said she would have to call the owner. She called him and when the call ended she didn’t say a word just opened the cash register gave me my money back then asked is the crab Rangoon had been eaten. Which it had been so because of that we didn’t get a full refund on the meal. Needless to say we will not be returning. Horrible service and the...
Read moreIf I could give 0 stars I would. We had them drop of a flyer at our door. Thought we would give it a try. Called placed our order over the phone. Was told it would be 45 minutes to an hour. Ended up waiting 2 hours for our food to be delivered! The food was cold and gross by the time it was delivered. Tried to call the store multiple times to speak to the manager was told she was on the phone but would call back she never called back. Call and asked for if the manager was off the phone was told yes… then we asked to speak to her she magically was on the phone again even though they just said she was not on the phone. Asked for a refund was told the driver would come pick up the food and we would get our refund! Ridiculous it took you 2 hours to deliver and then want food back. We had threw it away. Told her she could come get it from the trash and she said we can’t refund with out food so again we said come get it from the trash because we could not eat it. Then changed to oh we can refund with out food but owner would have to do it tomorrow. Seriously being lied to over and over is not a good way to run a business. Moral of the story never ordering...
Read moreOutstanding customer service and delicious food! If you are picky about what is in your food, you can ask them to leave out things or add things to your meal and they will gladly customize your order to what you would like. You are guaranteed a full stomach by the end of your meal and will probably have leftovers. So the amount you pay may seem overpriced to some, but you get quite a lot with what you may order.
The crab rangoons are godly and you should definitely try them if you get the chance! The plain white rice here is also very godly compared to other places I have been to. Especially when you order an entree that has sauce left over and you pour the sauce on top of the white rice, it makes it 10x more delicious! So far I have tried pouring sauce on my rice from medium hot chicken curry and Mongolian beef and I think my favorite between the two is Mongolian beef sauce with the rice. The teriyaki chicken skewers are also super delicious and are probably also my favorite. Try those out when you can too!
This place will always be my top pick for Chinese cuisine! It’s even family owned with the nicest people...
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