This was my vape shop for the most part. Went there 4 days ago for an air bar max and it was about 15 min before closing time and they were "no longer excepting cards" well I drew out 20 dollars at the atm and paid the 3 dollar fee on the atm and got my vape. Anyways tonight I went up there for the same exact brand (airbar max) and suddenly its 25 dollars according to the girl running the register and the guy on his phone behind her supervising. I loved this shop and I was very loyal considering they have convenient hours and all the new vapes but I will be shopping at smoke house from now on because I can get the same exact vape for 18 dollars and get reward points on every dollar spent.. the phone supervisor boy also said "you must have got the wrong price last time" instead of trying to de escalate the situation. Long story short I got an air bar lux for the price i could've paid for an air bar max at smoke house vapes and it would've lasted twice as long as the lux. I hope that 5 dollars was worth losing a 2 year customer..update 7/13 also just just show how childish the employees are some kid named Ethan who claims he works there went completely out of his way and even stated in my Facebook post that he went out of his way felt the need to comment on my post and say that it was worth losing a 2 year customer with a smiley face. I have screenshots if anybody would like to see it. Just come find...
Ā Ā Ā Read moreI walked into the smoke shop thinking I was just gonna grab a vape and dip. Instead, I met a man who changed my entire outlook on life⦠using only 20% English and 80% vibes. Fatboy doesnāt say much, but when he does speak, itās straight-up comedy gold. This man is unintentionally the funniest person Iāve ever met. Every sentence is like a surprise meme. Heās got this energy like your favorite uncle whoās slightly confused but always right. Also somehow gave me a deal without saying the word ādeal.ā Just looked at me, nodded, and knocked a few bucks off. Thatās elite customer service. Come for the smoke, stay for the Fatboy...
Ā Ā Ā Read moreEvery time I go to this vape shop the customers service was always good. But on this particular day the customer service was subpar. I had purchased the Cactus Labs Six Shooter disposable the first day I had it , the product was working fine. After 2-3 days the device started not to work. 2 out of the 3 coils doesn't work. It heats up but when you pull it nothing happens but the light comes on. The man told me there was nothing he could do and that I couldnāt get a refund nor exchange. Then he said that they sell that certain product for $15 because itās not really a good product. But I purchased it for $40 soo...
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