Shoe Dept. — Local services in Ashtabula

My wife ordered dress shoes and the wrong size was shipped. They would not refund the shipping and would have charged her shipping again to reorder. She was afraid of them shipping the wrong size again, so she didn’t order. While she was happy with the variety of shoes and the helpfulness of the associate who ordered the shoes, she didn’t want to take a chance on receiving the wrong size again and losing even more money. It’s unheard of that she had to pay for a mistake that she...

Not handicap friendly. First, located in a mall with seemingly one entrance/exit. Located at far end from exit. Asked if had a closer exit as I have problems breathing when upright. Monosylable negative response. No help offered in locating shoes. Total self service. I could have found that at Walmart. Horrid little store in a horrid shopping center with most...

This place is mammoth and has a absolutely massive selection of shoes. You can easily spend a couple hours in the store and not even realize it. The staff was friendly and helpful. Multiple people came up to us asking if we needed any help. Prices weren't bad either. They had some really good sales while we were there. Definitely worth the visit to...