Explore Books and Coffee — Local services in Aspen

I love independent booksellers stores and I love to support locally owned businesses, but wow! I called to inquire about a book for a friend’s birthday and at every turn there was an issue. First they didn’t have the book (she was searching the wrong name), then they realized they did have the book (because someone finally took the time to listen to the name of the author and the book as I spelled them repeatedly), then the book was put on hold to await payment, and when I called back with payment, the book had been misplaced, then it was located, but could not be purchased because it wasn’t in their data base. Then, the transaction was finally completed, I asked it to be wrapped and held for the birthday boy and when he was able to finally make it to the shop in the midst of a busy holiday work schedule, the book had been misplaced. Then out of the blue, though it was stated clearly to be impossible earlier, they stated suddenly that they would be happy to deliver the book in order to ‘make me happy’.

Why not just do the simple things well to begin with? Have books in stock listed in stock?!? Have things that are purchased ahead ready for pick up?!?

I think I’ll shop my local book store and pay for all the extra shipping in the future to avoid this kind...

I am visiting from NJ and saw this on our walk one evening. I decided to pay them a visit the next day. Alone- no kids or husband so I can really enjoy it. I’m glad I did. It’s such a cute bookstore. I love the way they organize their books and how each room has a space to cozy up and read. When I went upstairs (yes there’s an upstairs) I walked into a Bistro Cafe 🥰. I fell in love. I didn’t want to leave. I texted my husband to go back to our hotel since I’ll be taking my time and walking back. 🤣 he did. He knows I love bookstores. I don’t know if I met the owner or not but all three staff members I spoke to were kind, hospitable and warm. From one small business to another, I wish you guys the very best. Remain humble, loving, and kind and you will...

I always loved this place to browse and have coffee (old days) or wine (new days). Went there today after a nice bike ride to browse and have a glass of wine at the Pyramid Bistro through which we entered the business. Even though the waiter upstairs said entering without a mask was ok, when I started downstairs to browse while my husband sat upstairs to wait for me before going for wine, I noticed a sign that said masks required. I stayed upstairs sitting with my husband discussing whether we should stay and put on a masks to browse, have a glass of wine or leave. An employee from downstairs came up to obviously “watch” us. And not doing a good job of hiding it. Highly offensive. We left without purchasing a book or wine and don’t feel good...