Burlington — Local services in Atlanta

This is my third time giving this new location a try and each time there has been an issue so I'm done and do not recommend shopping here!!!

I did a simple return today because of a broken handle on a purse I bought. I didn't wear the purse so the tags were still on and I had my receipt. Despite meeting all the return policy requirements for the original form of payment, they only offered me a gift card. I know I'm done shopping here so I would not accept the gift card nor could the manager or cashier explain why I couldn't get my original form of payment. They didn't have the number to corporate or any idea of what else to do so I had to go online to find it and call customer service while in the store to get my return handled. After 30 minutes and only because of the quality customer service at corporate (Thank you, Patty!) I finally got...

Really bad Service. Aaron He yelled at me and tried to charge me more for what the tag on the shoes said. When I showed him the tag, he wouldn't validate the price. He took the shoes from me and wouldn't sell them to me. He threw them in a basket even when I showed him similar shoes. He looked at his cell phone and said he couldn't confirm the price. To the manager Please check the cameras so this person can have feedback about how he treats customers. This happened today, I was the last customer of the night. To customers go somewhere else. This the second time l received really bad customer service at...

Great inventory, slightly disorganized but that’s to be expected to a certain extent. Unfortunately, I cannot give more than 3 stars for the extremely slow check out process. Out of 8 registers, only one was open. I understand that the store had just opened and it was a weekday, but I would expect a second register to open once a line formed. I only had two people in front of me in line, both people only had around 10 items, yet it took 16 minutes for me to approach the register.

Please consider at least having another employee available as a floater to sub in at the register...