Estate Jewelers At Buckhead — Local services in Atlanta

I don’t normally right reviews but I’m sorry Natalie ‘YOU WERE DISHONEST WITH ME’. After making a few phone calls I ended up calling this store. I said I had some gold to sell and was interested in how much they were paying. She hee-hawed around asking was any of it estate jewelry because she would pay more. I said I didn’t believe so, that I thought most of it was scrap. She then asked well how much of it do you have. I said about 295 penny weights of 14k (which was all measured out by another jeweler) along with the weights I had in 18k and 10k and just wanted to know what she would pay. There was some silence, than she came back and said ‘I’ll pay 85% of market value’. I said are you sure? And she said you bring me 295 penny weights and I will pay. Well I get to her store and the first thing I want to do is agree on a price of 85% for that day’s rate. She writes down 85% for that day’s rate so to me we were off to a good start. Well I do my calculations in grams and she does her calculations in penny weights. We are off by around $700.00 dollars for the 14k. I asked how she got her figures. She then starts explaining that the content of gold for 14k which is 58.3 percent isn’t really 58.3 percent when they melt it so she dropped the gold content down by 1.3 percent and was using 57 percent in her calculations. No big deal, I’ll do the same and maybe it’s true but I’m not going to fuss over the extra gold content not being calculated. She also tells me that because I’m doing my calculations in grams it’s not going to be the same in penny weights. Garbage…I had all my weights converted in grams, penny weights and ounces on a spreadsheet in my phone. I could take any of these and convert them in whatever weight she wanted at gold prices in these weights and still come up with the same price in penny weights. She didn’t want to hear that and said I was confusing her, when in truth she was trying to confuse me. So using penny weights I multiply the 85% (rate295).57…and we are still off by $600+ dollars. So I proofed her wrong and the next thing I hear from her, it’s mostly domestic gold. What the HELL! At that point I’d heard enough. I don’t care how long you have been in business lady. Some people may trust you because they can’t see the difference. I don’t think by any means you...

ATL Gold Buyers

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ATL Gold Buyers 4.8 (221) Gold dealer in Atlanta, GeorgiaOpen OVERVIEW UPDATES SERVICES REVIEWS PHOTOS ABOUT

Google review summary 5 4 3 2 1 4.8 (221) Reviews Allfair 22 business 21 professional 20 dollar 12 +6 Sort by Most relevant Newest Highest Lowest Jennifer Barron 1 review just now NEW Been coming here 4 years. Very honest and u will definitely get the best prices. Customer service is absolutely amazing and very professional. U must come here and I promise u won't be disappointed!! Que Jenn 4 reviews·2 photos 6 months ago if could i would rate them -25. so i took my diamond bracelet in there and she told me due to the weight it was only worth 250$ if i sell it and 500 for apprised.i paid a little over 2100$ for this and i went down the street to two … More

10 ATL Gold Buyers (Owner) 6 months ago Hi Que, we don't have any record of creating an estimate for a diamond bracelet or your name in our database - we mark down everyone and every piece that comes through the door. We're sorry for your experience, but it doesn't look like it was at ATL Gold Buyers. Can you double check and remove this review if so? Donetta Toussaint 1 review 3 months ago The lady here is SO patient and kind!! She took the time to explain everything to us and she even offered us water while she evaluated all we brought. She’s honest and prices are good. Highly recommend for buying and selling!! oj simpson 5 reviews·1 photo 2 months ago The lady in there let me right in and made me feel very comfortable and was straight forward about everything. Even removed the diamonds from a ring for me and bagged them up because I liked her offer on the band but not the diamonds and … More 1 Jennifer Barron 1 review just now NEW Been coming here 4 years. Very honest and u will definitely get the best prices. Customer service is absolutely amazing and very professional. U must come here and I promise u won't be...

I used this business when 1 of my diamonds on my bracelet fell out. I was told 1 day turnaround time which then turned into 1 week. I had to call and go in the location to get this ETA. I get my bracelet back and notice that only only 1 diamond had been replaced, but 3. I call to ask about the situation and was told it was “a possibility that more diamonds fell out in the process, but were replaced” she claimed she would not call her jeweler to confirm this was what happened. She made sure to say that the diamonds they used were “better quality” than the “cheap” diamonds I had and blamed whoever made it for their diamonds falling out. I was called a difficult customer and got nothing but attitude. All I wanted was to understand why I wasn’t told that other diamonds were lost in this process.. very unprofessional how it was handled. Do...