FLO2S — Local services in Atlanta

My friend and I were having a girls' weekend in Atlanta, and I booked a float, Infared sauna therapy and foot detox for October 15th at 9am. I called and this time was available. I asked what the total would be and was told $257 for both of us from the manager. We arrived at the location and were led to the sauna. It had never been turned on, and per the screen inside the sauna, it heats up at one degree per minute and one of the heating/therapy elements was not getting the signal so was not working. In our 30 minute session, it got to 118 degrees. I was later told it was supposed to be 135 degrees by the manager when I talked to her on the phone. I should not have had to use my session for the partial preheating of a sauna that was not hooked up/working correctly. We then went to the foot detox. It was not turned on properly, so we sat with our feet in lukewarm water for 30 minutes. I even asked the girl if the water should be becoming discolored, and she said yes. I asked my friend if we should just leave, and she said the float would be amazing so we decided to stay. The float was terrible for both of us. Water constantly dripped on my face the entire time. The look of the place is worse than the pictures of the missing door frame and mold.

When we concluded our floats early, I mentioned the sauna and the fact that the foot detox wasn't turned on and the girl at the desk said she could give us a discount for the foot detox. My total came to $120 and my friend's came to $105. We paid separately, left and said we should have left and not wasted money. There was definitely nothing relaxing about it.

Much later that evening, my card was again charged for $60, without my knowledge or okay, and all charges went through.

I emailed Flo2s and was contacted by the manager on October 18th. I was told we were charged incorrectly for the services and that is why I was charged an additional $60 later that evening without my knowledge. The manager said it was a charge for both of the foot detoxes. I don't know that this is legal, especially since they put someone else's services on my card. I was reimbursed $75 and the only option I was offered for the sauna was to have a credit for another session, even after I explained we were in town for a girl's weekend and did not live there. I was told by the manager that the washcloth was to put over my face to prevent the water from dripping on my face the whole time. Why would I know that the washcloth from the shower room was supposed to be taken into the float to cover my face to keep water from constantly dripping on my face? The manager told me she would do nothing else about the sauna experience. She would have to talk to the owners and get back to me. It is now the 21st of October, and I have yet to hear from anyone. In total we were charged $285. $225 of that was what we were told we were being charged and then an additional $60 later on without my knowledge or consent.

Save your money and do not go to this place. Definitely not worth $285 for services we never got and a rundown creepy float. If you do go, be warned they may charge you later without your...

I have been to FLO2S multiple times to use their float tanks. If you're lucky enough to get one of the pods, then you'll actually be able to experience floating in an appropriate atmosphere. If not then your experience will be constantly interrupted by the sound of people walking across the hardwood floor of the business above FLO2S. So, if you do decide to go to FLO2S be sure to demand one of their float pods. They are a lot cleaner and are insulated enough to provide you with a decent floating experience.

But this isn't actually why I'm leaving the 1-Star review. If you do decide to spend your money with this business be aware of your things at all times and never leave anything behind. I left a pair of Ray Ban sunglasses behind and noticed maybe 20 minutes after I had left, I called the and spoke to the receptionist who said she had found them and would put them up so I could pick them up next time I came by. I asked if she could possibly mail my sunglasses to me since I moved out of Atlanta and come back once a month for business and she sighed and said "No, I will just put them in the drawer and you can come by next time you're in town and grab them". Cut to 21 days later and I stopped by (same receptionist) asked if she had the sunglasses she put away for me, and of course, they were gone. I don't know who the owner of this establishment is, but I just think they should be aware that someone working for them is a thief.

This isn't like me to even write a review and I debated whether to write this or let it go, but the sunglasses were a gift from my deceased brother (which I let the receptionist know) and have had zero response from them regarding this issue.

Update: I have continued to check-in to see if maybe my sunglasses might pop back up, of course they haven't. But every-time I have reached out to them I have been met with attitude and made to feel like my...

Did a double float and couples massage with the hubs. We were both in our own float chamber. It was the first float experience for both of us.

For starters, I am now a fan of floating. I can see why it might not be great for everyone (I was in the Oasis tank - you are in the dark in a large metal container), but I found it VERY relaxing. The whole natural salt water buoyancy is pretty trippy; I put in the ear plugs provided, used the head float, closed the hatch, and zoned out for an hour. I am very Type A (and we are in the process of buying/selling/moving) so this was perfect for me. Hubs was in one of the tile rooms, which has optional in-float lighting. He turned off the light and fell asleep - 'nough said.

If you are uncomfortable in smaller spaces, you need to tell the folks specifically that you want a tiled chamber, not Oasis.

We also did a couple's hot stone massage, and we were both satisfied. Our masseuses did a lovely job. I don't do a lot of massages, but they use a "dry" oil so I didn't feel greasy afterwards, which was nice.

Now to address some of the complaints I've read. FLO2S is in the basement of a very old building in Little 5 Points. As noted elsewhere, this is not a fancy Buckhead spa. Yes, the ceilings are low. Yes, the photos were taken with photography lights , and probably when they first opened, several years ago. Hubs, who is much more sensitive to smells than I am, did not notice anything musty. I don't know what the space was before, but in a building that old, there are some stains that just don't come out. Also, when there is salt water as a major element of services, you will have corrosion. Go to their FAQ's to read more about how they clean the chambers.

The staff was all very pleasant and helpful, and I would recommend. Check the website and Groupon...