MarieMarie Salon - Grant Park — Local services in Atlanta

Really disappointing customer service. Spent a week trying to make an appointment and just gave up and went to another salon. I understand being too busy and not taking new clients that should be communicated if that is the case. I spent time calling and responding to text messages combing through my week to pick out times that could work because none were offered just to be ignored. I also called multiple times after my texts were left of read, thinking it might have just been lost but still nothing. Also I was very prompt to respond after 3 messages back and forth trying to book an appointment I was ghosted. If you have all the customers you need and don’t need my business communicate it like a business own, choosing to ignore a new customer after starting a text conversation isn’t how a good business offering a service should run. My experience shows no evidence of a 4+⭐️ star rated salon Maybe I will get a...

I LOVE this place! Andrew is the owner and he even has the words 'Carol' & 'Betty' tattooed on his arms! He is the ONLY person on the planet I will let color my hair and I must brag - my hair is beautiful. Andrew is extremely skilled and very experienced. He's all in, too- he's not one of those stylists who is quick to turn his chair. He takes his time and goes above and beyond to make his clients feel comfortable and happy. He is the sweetest!...

I was recommended to Carol and Betty’s Salon after my longtime stylist left Van Michael in Buckhead. I absolutely love my experience every single time I get my haircut at Carol and Betty’s. They have perfected the customer experience with unmatched client service, great amenities and such a fun environment. I couldn’t be happier to now call Carol and Betty’s my go-to salon and will be seeing my stylist here - Andrew - for a long, long time....