Nails Too! — Local services in Atlanta

When I entered the shop I told the owner I needed a full set and I showed him a picture of the design I wanted. He pointed me towards a nail tech and I showed him the same photo and asked if he could do the design and he said yes. I like my nails to look natural and I don't like my acrylic too thick. I even told the gentleman multiple times it was too thick but he insisted it was thin enough. I showed him the picture of the design multiple times and he still insisted he could do it. While he was applying the set, he cut my cuticles multiple times to the point where I was bleeding. He didn't even bother to wipe the blood off my nail before painting my nails, which is extremely unsanitary. He finished painting my nails and said that I was done. My nails were just painted with no design. I told him that I wanted a design and he said that he doesn't do designs. Now I'm irritated because I was there almost two hours and my nails looked nothing like the picture I showed them. So the owner comes over and asks me to calm down and he'll get someone who can do designs. The girl tried to do something but it was still not the correct design. When it came time to pay the owner had wanted to charge me $50 for my nails. My nails were clearly done wrong and he cut me multiple times, I was willing to pay half. He said he would only take $10 off, but I think that was still too much for something that was wrong. So I told him I would pay half or I would leave and pay nothing. So he said I can leave and he would cut the nails off. So he cut them off and I refused to...

I’m no expert (this is only my third SNS ever; maybe 20th manicure overall), but I really like Nails Too! This place is right in my neighborhood, has a bike rack out front, and has had PBS playing a show about animals on mute both times I’ve been. I called ahead and they were able to fit me in within a few minutes, whether on Thursday evening or on Sunday early afternoon. $35 for SNS seems like a good price for the service, so I always tip 25%.

The staff has always been friendly and I usually get to chat with a neighbor for a minute too. Daniel was really great: very patient with me as I picked out the colors, allowed me to customize and layer the powder, and used the glass file I brought in. (I know, so patient!) He used little bits of cotton and foil instead of a bowl soak, which I prefer, and he ran the Dremel back under my nails to make sure they weren’t sticking. Didn’t need to cut my cuticles, didn’t over-clip when I asked for them shorter... a great job overall! No massage/lotion/heat, but I didn’t mind. They are a tad thick but I know it’s because we were trying to make sure I got every last bit of glitter from the almost-empty jar!

Thank you guys for a lovely spot in the neighborhood. I’ll be back in a few weeks for...

The older gentleman(not the owner/manager) that serviced me did a HORRIBLE job. I asked for a full gel set and he had the hardest time shaping the product over the tips and my natural nails. He filed my thumb nails down so low until all i felt was the skin up under my natural nail up against the tip. He put the gel polish on so thick that my nail looked lumpy. After I showed him where he went wrong he began to drill the gel polish off of my nail smh. I spoke with the owner/manager and I told him I just want the polish off so I could leave. He didn't offer any discount, to fix it or that I come back to get it done properly. No one acted concerned about me being dissatisfied. The customer service there horrible! On the other hand the guy that did my pedicure did a decent job. Even with the horrible full set I still tipped him $5 that he really didnt deserve. I'm sure I'm not the first person that has felt this way. Needless to say I will never return...