Rent-A-Center — Local services in Auburn

RENT A CENTER in Auburn is a Great place to shop for all your household items. Larry is one of the greatest Store Managers ,his warm welcome and smile he will treat you like Family and make sure you have the best experience there is!! Paula is there to answer all your questions and she will provide you with great Customer service, answer your questions and get you on your way with all of your items!! They have a great selection of living room, dinning room and bedroom sets, as well as computers, laptops and stereo and gaming equipment. I have shopped there for many years and Larry and Paula have always made me feel like Family!! Be sure to sign up with your email and get updated with all the special sales. No truck, no problem, they will schedule to have your items delivered directly to your house!! So if you need a new Big screen TV, want a arcade style game, new laptop, stereo, or whatever stop in and take a look!! Tell Larry or Paula,...

I don’t normally leave reviews but I thought I would share my experience. The customer service there is horrible. I’ve had a loaner couch set for 3 months now I can’t even get them to come pick it up. The set I wanted didn’t come in so I got stuck with something that I didn’t even want. No one returns my phone calls and the Store Manager Nate at the Auburn store is very unprofessional. Don’t do business here they will not treat you right or give you the proper communication. Don’t you want your furniture back. I rather sit on nothing than get the service I’ve been getting. It’s very unfortunate especially when your trying to do the right thing and it seems like they don’t care people work hard for there money and think that there doing good business with companies until they act like you don’t matter because they can’t figure out...

Been making on time payment since March. Had an autopay set up so it was never late. Just this past 2 months I had to be a couple days late every week but I still pay it. I even made a double payment so I was ahead for a couple weeks once. But the next day after it’s not paid I just calls all day till I pay it. The voicemails that is left by the credit manager is beyond rude. This rent a center has also had my washer for over a month now. Someone called me once about it saying it would be fixed by the following week. Never got a call that following week about it. I only get a call demanding the payment. This location doesn’t know a single thing about customer service. After I pay off these appliances I will never use this...