El Pachangon — Local services in Aurora

By far the WORST experience. Not only did I order a pinata, 1 entire month in advance. But the owner a rude rude lady, lost my order. I brought in my bank statement to show i indeed ordered my pinata, but she refused to pay the full amount back, she offered 30 dollars. She went crazy and started yelling that she won't give back the full amount. I asked the lady to stop yelling as I was just a customer that she screwed over and to be fair, give me a refund since she didn't make the pinata. She has cameras and she remembers me and my daughter. But still refused to pay. I was so surprised 😮 how can someone be so rude DONT go to her store, she is super rude and not organized, as she lost my order and couldn't take ownership. I never had such a horrible experience in my...

The owner is not very nice. She has no people skills. Her products are not good. I bought a piñata for my grandson birthday. He tapped the thing twice and the cheap wire holding the piñata together fell off. We tried to hang it with rope and the rope cut right through the thin card board. We spent more time trying to hang that thing then trying to break it. I took it back to the store, the owners response was you should've brought it back right away. The store was already closed, I explained. She got rude and said too bad. I paid 27.00 for that thing. Don't spend your money there. Find a place to buy a real piñata your...

DON'T GO TO THIS LOCATION!!!! I have never been treated worse in my life! Horrible customer service and just overall high prices on the candy too. I cannot believe this person is still open for business. She even changed the price of some of the candy we were looking at. She argued she had made a mistake and that from that moment on the price was going to be higher on that particular product. When I asked questions she seemed annoyed by them... that is all I...