Target — Local services in Aurora

I was recently profiled, criminalized, and humiliated in front of other shopping guests at Target at the Aurora South location on E Briarwood Cir in Aurora, CO. It was Sunday night around 8:30p and the store was closing in 30 mins. The self check out was lined up with people and all registers were occupied with other shoppers. I noticed the associate working at the self check out was watching me very closely while I was scanning my items. When I finished checking everything out I was approached from behind by a security lady who asked to see my receipt and to also remove all items from my bags. I began removing items and the security lady checks the receipt to match items purchased. After realizing that I didn't unlawfully take anything the security lady apologized. I let her know that I was really upset and felt humiliated. She told me that the associate who was working the self check out thought that I may have been trying to get away with unpurchased items. I found this hard to believe because of how intensely the associate was watching me. The associate approached me after she and the security lady exchanged words. The associate's attempt to apologize left me questioning her sincerity. I asked the associate what I did specifically that caused her to think that I was trying to get away with unpurchased items. She couldn't answer the question. She shrugged it off and said that they've had a lot of shoppers recently walking out of the store with high priced items. I told her I felt profiled, discriminated against and humiliated. I asked the question again of what I did specifically to cause her to think I was walking away with unpurchased items. No clear answer. The security lady approached and apologized to me again for the mix up. She could see I was very upset. All I could do was walk out and I wasn't satisfied with the outcome. Several days later, I went back and asked to speak with a Manager and someone from loss prevention. I was able to share my experience with the manager and three other associates of loss prevention. As I was explaining what happened, I recognized one of the faces of the loss prevention crew. On a prior shopping experience, she and another gal had been following me. I blew it off then and blamed myself for being paranoid. The manager and other two loss prevention associate's were very apologetic and heard what I had to say. The lady whose face I recognized from that day of being followed was obviously disinterested and she even interrupted me in the middle of me sharing my recent Sunday night shopping experience to ask the associate next to her questions that I was already answering in my explanation. She said nothing to me and appeared to have a hard time looking at me. I love shopping at Target. It is my happy place. However this incident left a negative impact on me and I've felt uncomfortable to continue shopping at this Target ever since. Unfortunately it is the closet store that I can conveniently walk to from home. I am still considering other options. My main problem was that no one could tell me what it was that I did specifically...

I see this great reviews... one of the reasons why I chose to visit this store and please have in mind I actually live 35 mins away. I am extremely disappointed, mad, it was just a misserable experience. I would of done zero stars if I could. I am not sitting here wishing I had collected names from the employees that were rude. This was a manager atlest that’s how she introduced herself. She was rude and did not even let me speak. The cashier who was obviously scared of this person. And then you have the lady working on the floor helping customers. My experience/story started when I walked to the isle of baby formula, I was looking for an specific one ; (prior to even getting to the store I looked at reviews and on the app that says we’re on stack for the formula) I noticed the specific that one was not fill in, but I did also noticed a couple of isles down a guy was working with boxes with product and stuff that needed to be put away I guess . My thought process was “I should probably ask maybe they haven’t put it out yet” - bad idea my friends. There was a floor person coming my way this was a lady. As I approached she like rolled her eyes, but I still asked. She immediately said no there is none. I mean she made me feel like I was bothering her so I even apologise and explained that I saw on the app there were on stack. “hold on”(rude tone) as she walks away. Oh my god ! I am not lying when I say she literally went to 2 isles down. Pretended to I don’t know what but came back and said “nope we don’t have any” I said thanks! I continued And my visit by looking at some laundry baskets and to be specific they were this oval baskets for 6.99 I believe. Well I scanned it on the code thing and came up as 9.99 I found a different employee and asked “hi, can you please help me find the correct one for this (showed the 6.99 sticker)” she was nice she said “oh yeah! Here!” We scanned it and came up the same price as 9.99. She said to me just take the sticker I think this is the last one and let them know it’s part of the deal. They will honor it. As I got to the register. The girl scanned the basket, I tried telling her about the special and she immediately called this other lady and did not even let me speak. I didn’t think much of it. And left with no basket or baby formula. I came home with a dry eraser board and toothbrush holder. I have not been treated like dirt before. This is the first time I came here and again I am very disappointed. I personally love target but this location it’s out for me. I am not saying don’t go there but my self will defenitely...

This is about this specific target…

15700 E Briarwood Cir, Aurora, CO 80016

It was a mess and only the manager was actually helpful. I asked help if multiple people and a customer was more help than the actual store associates.

I tried shopping the men’s apparel, specifically jeans, and it was such a fluster cluck, I debated even spending any money in the store, after having to search though shelf after shelf of incorrectly-sized or branded jeans. Even when I finally found a usable dressing room, removed all the excess piles of clothes, and the held the non-locking door (1 of three I tried) as the others were all locked and closed… (with no one in them) it was extremely frustrating and disappointing… AND this was at around 5 PM, so not some strange late hour… I went in after getting a 4 PM haircut at the nearby Floyd’s. So, probably closer to 4:30 PM…

I let the front end manager know the dressing rooms didn’t have properly locking doors, after informing a mom and her kid as they were heading in, so they wouldn’t run into a surprise…

The store seems like it would be nice, but is extremely ghetto, trashy, and unhelpful, which is unfortunate, as Target used to have an acceptable standard, compared to the K-Mart it felt like.

The store was horrible and made me hate shopping and I don’t particularly love clothing or any other shopping in the first place, but it kept me from doing any of my other shopping there after the clothes portion was such a tedious nightmare. I shopped elsewhere.

I am tried of going to places only to be met with employees you can’t miss are NOT HAPPY to be there and certainly not very helpful.

I AM, however thankful that the manager offered to get those dressing room door locks looked at, but I’d literally just witnessed her holding up a credit card reader that was broken, so a customer could use the chip reader.

I’m guessing there are FAR MORE ISSUES with that POS store than what...